If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Independent Samsung Ice Maker Technicians, Anna IL
Our data shows 22 appliance repair companies inside a 60-mile radius of Anna. 1 list an address in Anna, and the rest are spread across Paducah (7), Marion (2), and Carbondale (1). Distances run up to about 59 miles. Nearest on the list: Riley'sl,., around 1.3 miles out. 2 list Samsung specifically. The 21 rated companies in range average 4.2 stars. Because the nearest shops are farther out, ask each company whether Anna is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Repair companies inside 60 miles | 22 |
|---|---|
| Refrigerator repair in their categories | 7 |
| Mention Samsung | 2 |
| Rated 4.5 stars or higher (10+ reviews) | 5 |
| Listing Saturday hours | 13 |
| Name refrigeration work in their listing | 9 |
| Mention ice makers | 1 |
| Distance to the three closest (mi) | 1.3, 18.9, 20.4 |
| Mention freezers | 1 |
Closest matches for Anna: Sears Appliance Repair (20.4 miles away, based in Cape Girardeau, 4.5 stars from 146 reviews, lists Saturday hours); Riley'sl,. (1.3 miles away, 4.4 stars from 16 reviews); Sears Appliance Repair (24.4 miles away, based in Marion, 4.4 stars from 142 reviews, lists Saturday hours); Sears Appliance Repair (40.0 miles away, based in Perryville, 4.6 stars from 132 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker, and each one fails in its own way. On the freezer side, Samsung sells side-by-side refrigerator, bottom-freezer refrigerator, French door refrigerator (bottom freezer), and convertible upright freezer.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice clumping in the bucket
- Ice will not dispense even though the bucket is full
- Ice maker or ice compartment frozen over
What Gets Fixed on a Anna Freezer Call
More local options for any brand: ice maker repair in Anna and freezer repair in Anna.
Keeping a Samsung Ice Maker and Freezer Running
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- Any light, code or message on the display
- When the water filter was last changed
Freezer and Ice Maker Notes for Anna, IL
Most ice maker calls in Anna come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Before You Book in Anna
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What guarantee do you give on parts and labor?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Anna, IL
Do you work for Samsung?
Do you repair Samsung standalone freezers too?
Why is there so much frost in my freezer?
Is there a reset button on my ice maker?
More Freezer and Ice Maker Repair in Anna, IL
Samsung Ice Maker & Freezer Repair Near Anna
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Anna technician whether to look at water supply, cold air or the Samsung ice maker itself.