Most Samsung ice maker and freezer repairs in Pontiac involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near Pontiac
Our data shows 40 appliance repair companies inside a 60-mile radius of Pontiac. Other nearby bases include Bloomington (13), Normal (2), and Ottawa (2). The farthest listed company is about 51 miles out. 1 of them mentions Samsung in their listing or website. Nearest on the list: Dave's Appliance Repair, around 12.2 miles out. The 34 rated companies in range average 4.4 stars. Pontiac is a smaller market, so expect a longer drive and ask whether a trip charge applies.
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| Open on Saturdays (per listing) | 35 |
|---|---|
| Mention Samsung | 1 |
| Mention refrigerators, freezers or ice makers | 13 |
| With 4.5+ stars and at least 10 reviews | 19 |
| Refrigerator repair in their categories | 13 |
| Companies within 60 miles | 60 |
| Distance to the three closest (mi) | 12.2, 30.1, 30.4 |
The leading options for Pontiac are Red Apple Appliance Repair East New York (86.8 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Mr. Appliance of Bloomington (33.1 miles away, based in Bloomington, 4.7 stars from 733 reviews, lists Saturday hours); Sears Appliance Repair (43.5 miles away, based in Bourbonnais, 4.6 stars from 170 reviews, lists Saturday hours); Purcell Appliance Center (47.8 miles away, based in Rantoul, 4.9 stars from 282 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). Freezer styles include bottom-freezer refrigerator, side-by-side refrigerator, convertible upright freezer, and top-freezer refrigerator.
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice maker or ice compartment frozen over
- No ice at all, or only a few cubes a day
- Ice tastes or smells off
What Gets Fixed on a Pontiac Ice Maker Call
More local options for any brand: ice maker repair in Pontiac and freezer repair in Pontiac.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
- The brand, model and serial number from the label inside the fresh-food section
Local Notes for Pontiac
Most ice maker calls in Pontiac come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Questions to Ask a Pontiac Repair Technician
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Pontiac, IL
Do you work for Samsung?
Can the same technician fix my Samsung chest or upright freezer?
What causes heavy frost buildup?
More Freezer and Ice Maker Repair in Pontiac, IL
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Pontiac technician whether to look at water supply, cold air or the Samsung ice maker itself.