A Whirlpool ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Pontiac list starts with companies that name Whirlpool, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Whirlpool, and the technicians listed are independent repair companies, not the manufacturer.
Independent Whirlpool Ice Maker Technicians, Pontiac IL
We found 40 appliance repair companies within 60 miles of Pontiac. Other nearby bases include Bloomington (13), Normal (2), and Ottawa (2). Distances run up to about 51 miles. Nearest on the list: Dave's Appliance Repair, around 12.2 miles out. None of the companies within 60 miles mention Whirlpool by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Rated companies nearby average 4.4 stars across 34 businesses. Pontiac is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Pontiac. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| With 4.5+ stars and at least 10 reviews | 19 |
|---|---|
| Open on Saturdays (per listing) | 35 |
| Mention refrigerators, freezers or ice makers | 13 |
| Appliance repair companies in range (60 mi) | 60 |
| Three nearest companies, miles away | 12.2, 30.1, 30.4 |
| Listed as refrigerator repair | 13 |
The leading options for Pontiac are Whirlpool Appliance Repair (85.3 miles away, based in Chicago, 1.4 stars from 33 reviews, lists Saturday hours); Mr. Appliance of Bloomington (33.1 miles away, based in Bloomington, 4.7 stars from 733 reviews, lists Saturday hours); Sears Appliance Repair (32.3 miles away, based in Bloomington, 4.6 stars from 164 reviews, lists Saturday hours); Purcell Appliance Center (47.8 miles away, based in Rantoul, 4.9 stars from 282 reviews, lists Saturday hours).
Whirlpool Ice Makers and Freezers Technicians See
Know which Whirlpool ice maker you have before you call: Whirlpool sells 15-inch built-in standalone ice maker, dual ice makers, in-freezer ice maker, and in-door ice maker. On the freezer side, Whirlpool sells convertible chest freezer, bottom-freezer refrigerator, French door refrigerator (bottom freezer), and top-freezer refrigerator.
Whirlpool Ice and Freezer Features
How Whirlpool Ice Makers and Freezers Work
Defrost water leaves through a defrost drain at the bottom back of the freezer, which can clog and let water puddle and leak past the bottom door seal. Source: Whirlpool - Why Is My Refrigerator Leaking Water?
Some models have ice makers that store ice in the door rather than in the freezer. Source: Whirlpool - Compare Appliances (WRF767SDHZ vs WRX986SIHZ)
Common Whirlpool Ice Maker and Freezer Problems
- Ice clumping in the bin. Break up clumps with a plastic utensil, check that nothing blocks the freezer door gasket, clean the bin and confirm the freezer is set near 0°. Source: Whirlpool Product Help - Ice Clumping in Ice Bin - Refrigerator
- Freezer not freezing. Check that nothing is pressed against the vents at the back of the freezer and look for ice buildup blocking them. Source: Whirlpool - 7 Freezer Problems & How to Help Fix Them
Testing or Resetting a Whirlpool Ice Maker
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: Whirlpool Product Help - How to Turn the Ice Maker On and Off
Reading a Whirlpool Error Code
| Code | What it means |
|---|---|
| PO | Power outage alert: power was lost and the freezer warmed to about 18°F or higher. Source: Whirlpool Product Help - PO Error Code - Refrigerator |
Whirlpool Freezer Problems Worth a Service Call
- Clicking, buzzing or a loud fan
- Heavy frost on the back wall or around the door
- Compressor hums but will not start
How an Ice Maker Service Call Usually Goes in Pontiac
More local options for any brand: ice maker repair in Pontiac and freezer repair in Pontiac.
Owner Care for Whirlpool Ice Makers
- Keep the freezer between 0°F and 5°F for ice production, and replace the water filter about every six months or when the indicator lights. Source: Whirlpool Product Help - Ice Maker Not Working - Troubleshooting
- Run the cleaning cycle on a freestanding ice maker with one 16-ounce bottle of ice machine cleaner when the cleaning light comes on, at least every 9 months, or every 6 months with hard water. Source: Whirlpool Product Help - Why the Freestanding Ice Maker Should be Cleaned?
Brand guides: Whirlpool Ice Maker Not Working: Causes and Fixes.
What Whirlpool Ice Maker and Freezer Repairs Cost
Most Whirlpool ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
- Whether the ice maker is in the door, in the freezer or both
Freezer and Ice Maker Notes for Pontiac, IL
Most ice maker calls in Pontiac come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
How to Choose a Freezer and Ice Maker Technician Near Pontiac
- Can you give a written estimate before ordering parts?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you get the ice maker assembly or valve for my model quickly?
Whirlpool Ice Maker & Freezer Repair FAQs: Pontiac, IL
What causes heavy frost buildup?
Is my Whirlpool ice maker worth repairing?
Is there a reset button on my ice maker?
Other Refrigeration Repair in Pontiac
Whirlpool Ice Maker & Freezer Repair Near Pontiac
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Pontiac technician whether to look at water supply, cold air or the Whirlpool ice maker itself.