If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Pontiac list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near Pontiac
40 repair companies serve Pontiac from within 60 miles. The rest are spread across Bloomington (13), Normal (2), and Ottawa (2). The farthest listed company is about 51 miles out. Of those, 1 mentions KitchenAid by name. Dave's Appliance Repair is the nearest, roughly 12.2 miles from Pontiac. The 34 rated companies in range average 4.4 stars. Pontiac is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listed as refrigerator repair | 13 |
|---|---|
| Open on Saturdays (per listing) | 35 |
| Appliance repair companies in range (60 mi) | 60 |
| Mention KitchenAid | 1 |
| Distance to the three closest (mi) | 12.2, 30.1, 30.4 |
| Name refrigeration work in their listing | 13 |
| With 4.5+ stars and at least 10 reviews | 19 |
Closest matches for Pontiac: Sears Appliance Repair (32.3 miles away, based in Bloomington, 4.6 stars from 164 reviews, lists Saturday hours); Mr. Appliance of Bloomington (33.1 miles away, based in Bloomington, 4.7 stars from 733 reviews, lists Saturday hours); Purcell Appliance Center (47.8 miles away, based in Rantoul, 4.9 stars from 282 reviews, lists Saturday hours); OK Appliance (32.4 miles away, based in Bloomington, 4.1 stars from 37 reviews).
KitchenAid Ice Makers and Freezers Technicians See
KitchenAid ice makers come in several designs, including In-Door-Ice system, dual ice makers, 15-inch undercounter ice maker (Clear Ice Technology), and undercounter freezer-drawer ice maker, and each one fails in its own way.
KitchenAid Ice and Freezer Features
What Makes KitchenAid Ice Maker Repairs Different
Refrigerator ice makers come in several styles, switched by a wire shutoff arm (which a full bin lifts to the off position), an on/off switch on the ice maker or the freezer door wall, or the control panel menu on digital models. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
The undercounter ice makers need 30 to 120 psi of water pressure, and a dirty air-cooled condenser can cut output to little or no ice and overheat parts. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
Common KitchenAid Ice Maker and Freezer Problems
- Undercounter ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the water pan drain cap is tight and run the cleaning cycle. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- Ice maker not making ice. Check that the water line is connected, the valve is fully open and the line is not kinked, confirm the freezer is at 0 to 5°F, then reset the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
The KitchenAid Ice Maker Test
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Freezer Problems Worth a Service Call
- Clicking, buzzing or a loud fan
- An error code or temperature alarm
- Chest freezer exterior feels hot to the touch for a long time
Inside an Ice Maker Repair Visit
More local options for any brand: ice maker repair in Pontiac and freezer repair in Pontiac.
Owner Care for KitchenAid Ice Makers
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
Budgeting for a KitchenAid Ice Maker Repair
A KitchenAid ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
What Pontiac Owners Should Know
Most ice maker calls in Pontiac come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Repair Company in Pontiac
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Is your company licensed where my state requires it, and insured?
- What guarantee do you give on parts and labor?
KitchenAid Ice Maker & Freezer Repair FAQs: Pontiac, IL
Can the same technician fix my KitchenAid chest or upright freezer?
What should I do about a KitchenAid error code?
Which Pontiac technicians work on KitchenAid?
More Freezer and Ice Maker Repair in Pontiac, IL
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Pontiac technician whether to look at water supply, cold air or the KitchenAid ice maker itself.