Samsung owners in Decatur usually want two things from a repair company: experience with the brand and quick access to parts. The Decatur list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Decatur
40 repair companies serve Decatur from within 60 miles. 5 list an address in Decatur, and the rest are spread across Bloomington (11), Springfield (8), and Champaign (5). The farthest listed company is about 44 miles out. Appliance Analysis. is the nearest, roughly 0.2 miles from Decatur. No company within 90 miles of Decatur mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 31 rated companies, the average public rating is 4.6 stars. Decatur is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Decatur. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Appliance repair companies in range (60 mi) | 49 |
|---|---|
| Refrigerator repair in their categories | 15 |
| Three nearest companies, miles away | 0.2, 1.0, 1.4 |
| With 4.5+ stars and at least 10 reviews | 15 |
| Mention refrigerators, freezers or ice makers | 16 |
| Listing Saturday hours | 34 |
Closest matches for Decatur: Eichenauer Services Inc (1.0 miles away, 4.6 stars from 60 reviews, lists Saturday hours); Sears Appliance Repair (1.4 miles away, 4.4 stars from 127 reviews, lists Saturday hours); Mr. Appliance of Champaign (37.2 miles away, based in Champaign, 4.6 stars from 766 reviews, lists Saturday hours); Mr. Appliance of Bloomington (42.8 miles away, based in Bloomington, 4.7 stars from 733 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). On the freezer side, Samsung sells convertible upright freezer, bottom-freezer refrigerator, side-by-side refrigerator, and top-freezer refrigerator.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Small, hollow or misshapen cubes
- Ice maker clicks or hums but does not fill
- No ice at all, or only a few cubes a day
What Gets Fixed on a Decatur Ice Maker Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Decatur and freezer repair in Decatur.
Owner Care for Samsung Ice Makers
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
- Any light, code or message on the display
Freezer and Ice Maker Notes for Decatur, IL
Most ice maker calls in Decatur come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Questions to Ask a Decatur Repair Technician
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you give a written estimate before ordering parts?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Decatur, IL
Why are my ice cubes small or hollow?
Is there a reset button on my ice maker?
What causes heavy frost buildup?
Is this Samsung customer service?
Related Repair Pages for Decatur
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Decatur technician whether to look at water supply, cold air or the Samsung ice maker itself.