Samsung owners in Mount Vernon usually want two things from a repair company: experience with the brand and quick access to parts. The Mount Vernon list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near Mount Vernon
Our data shows 26 appliance repair companies inside a 60-mile radius of Mount Vernon. The rest are spread across Centralia (3), Olney (3), and Salem (2). Distances run up to about 60 miles. 2 of them mention Samsung in their listing or website. Eichenauer Services Inc is the nearest, roughly 17.4 miles from Mount Vernon. The 24 rated companies in range average 4.2 stars. Mount Vernon is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Three nearest companies, miles away | 17.4, 19.4, 19.7 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 8 |
| Mention refrigerators, freezers or ice makers | 9 |
| Mention freezers | 1 |
| Mention Samsung | 2 |
| Companies within 60 miles | 26 |
| Listing Saturday hours | 16 |
| Refrigerator repair in their categories | 6 |
The leading options for Mount Vernon are Liberty Appliance & Repair (21.7 miles away, based in Salem, 4.7 stars from 139 reviews, lists Saturday hours); Sears Appliance Repair (19.4 miles away, based in Centralia, 4.3 stars from 28 reviews, lists Saturday hours); Hometown Appliance (52.8 miles away, based in Olney, 4.9 stars from 236 reviews, lists Saturday hours); Sears Appliance Repair (39.2 miles away, based in Marion, 4.4 stars from 142 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites).
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- An ice maker light or error code on the display
- Ice clumping in the bucket
- Ice will not dispense even though the bucket is full
Inside a Freezer Repair Visit
More local options for any brand: ice maker repair in Mount Vernon and freezer repair in Mount Vernon.
Keeping a Samsung Ice Maker and Freezer Running
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
What Mount Vernon Owners Should Know
Most ice maker calls in Mount Vernon come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
How to Choose a Freezer and Ice Maker Technician Near Mount Vernon
- What guarantee do you give on parts and labor?
- Can you get the ice maker assembly or valve for my model quickly?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Mount Vernon, IL
Why are my ice cubes small or hollow?
Is this Samsung customer service?
Why is my Samsung refrigerator showing a code?
How do I reset my ice maker?
Related Repair Pages for Mount Vernon
Samsung Ice Maker & Freezer Repair Near Mount Vernon
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.