If your Whirlpool ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Jonesboro list starts with companies that name Whirlpool, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Whirlpool, and the technicians listed are independent repair companies, not the manufacturer.
Independent Whirlpool Ice Maker Technicians, Jonesboro AR
Our data shows 24 appliance repair companies inside a 60-mile radius of Jonesboro. 2 list an address in Jonesboro, and the rest are spread across Batesville (4), Memphis (3), and Paragould (2). 1 of them mentions Whirlpool in their listing or website. Sears Appliance Repair is the nearest, roughly 0.1 miles from Jonesboro. The 23 rated companies in range average 3.7 stars. Because the nearest shops are farther out, ask each company whether Jonesboro is inside its regular service area.
Companies are shown by relevance and distance from Jonesboro. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention Whirlpool | 1 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 8 |
| Name refrigeration work in their listing | 5 |
| Listing Saturday hours | 9 |
| Listed as refrigerator repair | 5 |
| Three nearest companies, miles away | 0.1, 5.1, 19.5 |
| Appliance repair companies in range (60 mi) | 24 |
Closest matches for Jonesboro: Sears Appliance Repair (0.1 miles away, 4.5 stars from 54 reviews, lists Saturday hours); Appliance 911 (5.1 miles away, 4.8 stars from 214 reviews); Kent Heating & Air Services (20.4 miles away, based in Trumann, 4.8 stars from 13 reviews, lists Saturday hours); Burke's Heat, Air & Appliance Repair (19.5 miles away, based in Paragould, 4.8 stars from 313 reviews, lists Saturday hours).
Whirlpool Ice Makers and Freezers Technicians See
Whirlpool ice makers come in several designs, including in-freezer ice maker, in-door ice maker, dual ice makers, and 15-inch built-in standalone ice maker, and each one fails in its own way. On the freezer side, Whirlpool sells convertible chest freezer, 4-door refrigerator, chest freezer, and top-freezer refrigerator.
Whirlpool Lines Technicians Work On
How Whirlpool Ice Makers and Freezers Work
Whirlpool's standalone ice makers circulate water over a freezing plate, release the ice sheet onto a cutter grid, drain the mineral-laden water each cycle, and store cubes in an unrefrigerated bin where some melting is normal. Source: Whirlpool - How Your Ice Maker Works (ice maker use and care guide W11256912)
Common Whirlpool Ice Maker and Freezer Problems
- Small or hollow cubes / low ice production. Low water pressure, a kinked line or a clogged or poorly seated filter can all cut flow to the ice maker, and a new install can take about three days to reach full output. Source: Whirlpool Product Help - Low Ice Production - Side by Side Refrigerator
- Ice clumping in the bin. Break up clumps with a plastic utensil, check that nothing blocks the freezer door gasket, clean the bin and confirm the freezer is set near 0°. Source: Whirlpool Product Help - Ice Clumping in Ice Bin - Refrigerator
Testing or Resetting a Whirlpool Ice Maker
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: Whirlpool Product Help - How to Turn the Ice Maker On and Off
Whirlpool Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| PO | Power outage alert: power was lost and the freezer warmed to about 18°F or higher. Source: Whirlpool Product Help - PO Error Code - Refrigerator |
Signs Your Whirlpool Ice Maker Needs a Technician
- Water dispenser works but the ice maker does not
- Ice clumping in the bucket
- No ice at all, or only a few cubes a day
What a Freezer Technician Checks
Not sure it is a Whirlpool problem? The general pages cover every brand: ice maker repair in Jonesboro and freezer repair in Jonesboro.
Care Whirlpool Recommends
- Keep the freezer between 0°F and 5°F for ice production, and replace the water filter about every six months or when the indicator lights. Source: Whirlpool Product Help - Ice Maker Not Working - Troubleshooting
- Run the cleaning cycle on a freestanding ice maker with one 16-ounce bottle of ice machine cleaner when the cleaning light comes on, at least every 9 months, or every 6 months with hard water. Source: Whirlpool Product Help - Why the Freestanding Ice Maker Should be Cleaned?
Brand guides: Whirlpool Ice Maker Not Working: Causes and Fixes.
What Whirlpool Ice Maker and Freezer Repairs Cost
Most Whirlpool ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Whirlpool Call
- When the water filter was last changed
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
Around Jonesboro
Most ice maker calls in Jonesboro come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Arkansas has no separate appliance repair license, and household appliances are listed as exempt equipment under the state HVACR licensing law, though exempt work must still meet HVACR rules and any local permit and inspection requirements. Source: Arkansas HVAC/R Statutes 2025, A.C.A. § 17-33-102 (Arkansas Department of Labor and Licensing)
In Arkansas, you can check a license with the Arkansas Department of Health Protective Health Codes licensee search (plumbing and gas fitter licenses) or report a problem to the Arkansas Attorney General, Consumer Protection Division.
Hiring a Repair Company in Jonesboro
- How often do you repair Whirlpool ice makers, including door-mounted ones?
- Can you give a written estimate before ordering parts?
- Can you get the ice maker assembly or valve for my model quickly?
Whirlpool Ice Maker & Freezer Repair FAQs: Jonesboro, AR
Why are my ice cubes small or hollow?
Is my Whirlpool ice maker worth repairing?
Do you work for Whirlpool?
Related Repair Pages for Jonesboro
Whirlpool Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Jonesboro technician whether to look at water supply, cold air or the Whirlpool ice maker itself.