Most KitchenAid ice maker and freezer repairs in Charles Town involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. The Charles Town list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near Charles Town
38 repair companies serve Charles Town from within 30 miles. Other nearby bases include Frederick (8), Ashburn (8), and Leesburg (6). The farthest listed company is about 30 miles out. The closest is WV Blue Ridge Appliance Repair, about 3.2 miles away. No company within 90 miles of Charles Town mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.3 stars across 35 businesses.
Companies are shown by relevance and distance from Charles Town. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Three nearest companies, miles away | 3.2, 13.8, 17.5 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 13 |
| Repair companies inside 30 miles | 38 |
| Listed as refrigerator repair | 10 |
| Listing Saturday hours | 32 |
| Name refrigeration work in their listing | 10 |
Closest matches for Charles Town: Sears Appliance Repair (25.6 miles away, based in Frederick, 4.3 stars from 715 reviews, lists Saturday hours); Mr. Appliance of Frederick County (25.7 miles away, based in Frederick, 4.7 stars from 514 reviews, lists Saturday hours); WV Blue Ridge Appliance Repair (3.2 miles away, based in Ranson, 4.8 stars from 39 reviews, lists Saturday hours); Sears Appliance Repair (17.9 miles away, based in Winchester, 4.3 stars from 364 reviews, lists Saturday hours).
KitchenAid Ice Makers and Freezers Technicians See
KitchenAid ice makers come in several designs, including undercounter freezer-drawer ice maker, In-Door-Ice system, in-freezer ice maker, and dual ice makers, and each one fails in its own way.
Know Your KitchenAid Ice Maker
What Makes KitchenAid Ice Maker Repairs Different
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
The undercounter ice makers need 30 to 120 psi of water pressure, and a dirty air-cooled condenser can cut output to little or no ice and overheat parts. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
What KitchenAid Says to Check First
- Ice maker not making ice. Check that the water line is connected, the valve is fully open and the line is not kinked, confirm the freezer is at 0 to 5°F, then reset the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Testing or Resetting a KitchenAid Ice Maker
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
When to Call for KitchenAid Ice Maker Repair
- Water dispenser works but the ice maker does not
- Water leaking from the ice maker or dispenser
- Ice maker clicks or hums but does not fill
How an Ice Maker Service Call Usually Goes in Charles Town
More local options for any brand: ice maker repair in Charles Town and freezer repair in Charles Town.
Owner Care for KitchenAid Ice Makers
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
Budgeting for a KitchenAid Ice Maker Repair
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
Around Charles Town
Most ice maker calls in Charles Town come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
West Virginia's Division of Labor certifies HVAC technicians for installing, maintaining and repairing heating, ventilating and cooling system components, and the law has no specific appliance repair license or exemption. Source: West Virginia Code Chapter 21, Article 16 (HVAC technician certification), Division of Labor
In West Virginia, you can check a license with the West Virginia Contractor Licensing Board License Lookup or report a problem to the West Virginia Attorney General, Consumer Protection and Antitrust Division.
Before You Book in Charles Town
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you give a written estimate before ordering parts?
- What guarantee do you give on parts and labor?
KitchenAid Ice Maker & Freezer Repair FAQs: Charles Town, WV
Is this KitchenAid customer service?
Why are my ice cubes small or hollow?
How do I find a technician who knows KitchenAid ice makers?
Related Repair Pages for Charles Town
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.