KitchenAid owners in Martinsburg usually want two things from a repair company: experience with the brand and quick access to parts. The Martinsburg list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near Martinsburg
14 repair companies serve Martinsburg from within 30 miles. 1 of them are based in Martinsburg itself, and other nearby bases include Hagerstown (4), Frederick (2), and Ranson (1). The farthest listed company is about 30 miles out. The closest is Freedom Appliance Repair LLC, about 0.4 miles away. None of the repair companies near Martinsburg name KitchenAid in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Across 14 rated companies, the average public rating is 4.4 stars.
Companies are shown by relevance and distance from Martinsburg. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Open on Saturdays (per listing) | 8 |
|---|---|
| Refrigerator repair in their categories | 4 |
| Appliance repair companies in range (30 mi) | 14 |
| Rated 4.5 stars or higher (10+ reviews) | 8 |
| Mention refrigerators, freezers or ice makers | 4 |
| Distance to the three closest (mi) | 0.4, 12.1, 15.9 |
The leading options for Martinsburg are Sears Appliance Repair (15.9 miles away, based in Hagerstown, 4.3 stars from 282 reviews, lists Saturday hours); Sears Appliance Repair (22.9 miles away, based in Winchester, 4.3 stars from 364 reviews, lists Saturday hours); WV Blue Ridge Appliance Repair (12.1 miles away, based in Ranson, 4.8 stars from 39 reviews, lists Saturday hours); A+ Appliance Repair, LLC (17.8 miles away, based in Hagerstown, 4.9 stars from 61 reviews).
KitchenAid Ice and Freezer Designs
Know which KitchenAid ice maker you have before you call: KitchenAid sells in-freezer ice maker, In-Door-Ice system, undercounter freezer-drawer ice maker, and dual ice makers. On the freezer side, KitchenAid sells undercounter refrigerator/freezer drawers, built-in side-by-side refrigerator, bottom-freezer refrigerator, and side-by-side refrigerator.
KitchenAid Lines Technicians Work On
How KitchenAid Ice Makers and Freezers Work
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
Common KitchenAid Ice Maker and Freezer Problems
- Ice maker leaking. Break up ice blockages gently with a plastic or wooden handle and check that the fill cup sits directly under the fill valve spigot. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice dispenser not working. If ice is lodged in the dispenser, set a towel and dish under the chute and let the ice thaw on its own. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Testing or Resetting a KitchenAid Ice Maker
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Freezer Problems Worth a Service Call
- Door or lid does not seal or pops back open
- Clicking, buzzing or a loud fan
- Compressor hums but will not start
How an Ice Maker Service Call Usually Goes in Martinsburg
Not sure it is a KitchenAid problem? The general pages cover every brand: ice maker repair in Martinsburg and freezer repair in Martinsburg.
Keeping a KitchenAid Ice Maker and Freezer Running
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
KitchenAid Repair Cost Ranges
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
Local Notes for Martinsburg
Most ice maker calls in Martinsburg come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
West Virginia's Division of Labor certifies HVAC technicians for installing, maintaining and repairing heating, ventilating and cooling system components, and the law has no specific appliance repair license or exemption. Source: West Virginia Code Chapter 21, Article 16 (HVAC technician certification), Division of Labor
In West Virginia, you can check a license with the West Virginia Contractor Licensing Board License Lookup or report a problem to the West Virginia Attorney General, Consumer Protection and Antitrust Division.
Before You Book in Martinsburg
- Do you also repair the water dispenser and supply line?
- Can you get the ice maker assembly or valve for my model quickly?
- What is the service call or diagnostic fee, and is it applied to the repair?
KitchenAid Ice Maker & Freezer Repair FAQs: Martinsburg, WV
Why is my ice maker making tiny cubes?
Which Martinsburg technicians work on KitchenAid?
Is there a reset button on my ice maker?
More Freezer and Ice Maker Repair in Martinsburg, WV
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your KitchenAid display shows and when it appears. It helps a Martinsburg technician bring the right parts.