Samsung owners in Charles Town usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Charles Town, with those that mention Samsung first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near Charles Town
We found 38 appliance repair companies within 30 miles of Charles Town. Other nearby bases include Frederick (8), Ashburn (8), and Leesburg (6). Distances run up to about 30 miles. No company within 90 miles of Charles Town mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is WV Blue Ridge Appliance Repair, about 3.2 miles away. The 35 rated companies in range average 4.3 stars.
Companies are shown by relevance and distance from Charles Town. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Open on Saturdays (per listing) | 32 |
|---|---|
| Companies within 30 miles | 38 |
| With 4.5+ stars and at least 10 reviews | 13 |
| Name refrigeration work in their listing | 10 |
| Distance to the three closest (mi) | 3.2, 13.8, 17.5 |
| Listed as refrigerator repair | 10 |
At the top of the Charles Town list: Mr. Appliance of Frederick County (25.7 miles away, based in Frederick, 4.7 stars from 514 reviews, lists Saturday hours); Sears Appliance Repair (25.6 miles away, based in Frederick, 4.3 stars from 715 reviews, lists Saturday hours); Sears Appliance Repair (17.9 miles away, based in Winchester, 4.3 stars from 364 reviews, lists Saturday hours); WV Blue Ridge Appliance Repair (3.2 miles away, based in Ranson, 4.8 stars from 39 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way. On the freezer side, Samsung sells convertible upright freezer, 4-Door Flex refrigerator, top-freezer refrigerator, and French door refrigerator (bottom freezer).
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice will not dispense even though the bucket is full
- Water dispenser works but the ice maker does not
- Water leaking from the ice maker or dispenser
How an Ice Maker Service Call Usually Goes in Charles Town
Compare with technicians who work on every brand: ice maker repair in Charles Town and freezer repair in Charles Town.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
What Charles Town Owners Should Know
Most ice maker calls in Charles Town come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
West Virginia's Division of Labor certifies HVAC technicians for installing, maintaining and repairing heating, ventilating and cooling system components, and the law has no specific appliance repair license or exemption. Source: West Virginia Code Chapter 21, Article 16 (HVAC technician certification), Division of Labor
In West Virginia, you can check a license with the West Virginia Contractor Licensing Board License Lookup or report a problem to the West Virginia Attorney General, Consumer Protection and Antitrust Division.
Questions to Ask a Charles Town Repair Technician
- Can you give a written estimate before ordering parts?
- Do you also repair the water dispenser and supply line?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Charles Town, WV
Why is my Samsung refrigerator showing a code?
Is there a reset button on my ice maker?
Why is my ice maker making tiny cubes?
Is this Samsung customer service?
Other Refrigeration Repair in Charles Town
Samsung Ice Maker & Freezer Repair Near Charles Town
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Charles Town technician whether to look at water supply, cold air or the Samsung ice maker itself.