KitchenAid owners in Charleston usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Charleston, with those that mention KitchenAid first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Independent KitchenAid Ice Maker Technicians, Charleston WV
We found 25 appliance repair companies within 60 miles of Charleston. 6 list an address in Charleston, and other nearby bases include Oak Hill (2), Huntington (2), and Elkview (1). The closest is Yes Appliance Repair Charleston, WV, about 0.6 miles away. No company within 90 miles of Charleston mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 21 rated companies, the average public rating is 4.1 stars. Charleston is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Appliance repair companies in range (60 mi) | 25 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 4 |
| Listed as refrigerator repair | 8 |
| Three nearest companies, miles away | 0.6, 1.2, 1.5 |
| Mention refrigerators, freezers or ice makers | 10 |
| Open on Saturdays (per listing) | 16 |
Closest matches for Charleston: Sears Appliance Repair (2.4 miles away, 4.6 stars from 21 reviews, lists Saturday hours); Sears Appliance Repair (10.7 miles away, based in St Albans, 4.3 stars from 23 reviews, lists Saturday hours); Sears Appliance Repair (4.8 miles away, 4.3 stars from 41 reviews, lists Saturday hours); Sears Appliance Repair (10.4 miles away, based in Elkview, 4.2 stars from 6 reviews, lists Saturday hours).
KitchenAid Ice Makers and Freezers Technicians See
Know which KitchenAid ice maker you have before you call: KitchenAid sells 15-inch undercounter ice maker (Clear Ice Technology), undercounter freezer-drawer ice maker, In-Door-Ice system, and in-freezer ice maker. Freezer styles include four-door refrigerator, French door refrigerator (bottom freezer), side-by-side refrigerator, and bottom-freezer refrigerator.
Know Your KitchenAid Ice Maker
What a KitchenAid Technician Deals With
An electric water valve feeds the ice maker and dispenser, and it buzzes if the ice maker is switched on without a water supply connected. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
KitchenAid Symptoms and First Checks
- Frost buildup in freezer. KitchenAid ties frost to air getting in, so it says to check that the door seals close fully and that the refrigerator is level. Source: KitchenAid - Troubleshoot Your Refrigerator's Possible Problems
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Before You Call: The KitchenAid Reset
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
Signs Your KitchenAid Ice Maker Needs a Technician
- Ice maker clicks or hums but does not fill
- No ice at all, or only a few cubes a day
- Ice tastes or smells off
Inside a Freezer Repair Visit
Not sure it is a KitchenAid problem? The general pages cover every brand: ice maker repair in Charleston and freezer repair in Charleston.
Care KitchenAid Recommends
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
Budgeting for a KitchenAid Ice Maker Repair
A KitchenAid ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
- Whether the water dispenser still works
Around Charleston
Most ice maker calls in Charleston come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
West Virginia's Division of Labor certifies HVAC technicians for installing, maintaining and repairing heating, ventilating and cooling system components, and the law has no specific appliance repair license or exemption. Source: West Virginia Code Chapter 21, Article 16 (HVAC technician certification), Division of Labor
In West Virginia, you can check a license with the West Virginia Contractor Licensing Board License Lookup or report a problem to the West Virginia Attorney General, Consumer Protection and Antitrust Division.
How to Choose a Freezer and Ice Maker Technician Near Charleston
- Do you also repair the water dispenser and supply line?
- How often do you repair KitchenAid ice makers, including door-mounted ones?
- What guarantee do you give on parts and labor?
KitchenAid Ice Maker & Freezer Repair FAQs: Charleston, WV
Do you repair KitchenAid standalone freezers too?
Why is my KitchenAid refrigerator showing a code?
What causes heavy frost buildup?
Other Refrigeration Repair in Charleston
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your KitchenAid display shows and when it appears. It helps a Charleston technician bring the right parts.