KitchenAid owners in Highland Springs usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
KitchenAid Ice Maker & Freezer Repair Near Highland Springs
Within 30 miles of Highland Springs there are 40 appliance repair companies in our data. Other nearby bases include Richmond (25), Mechanicsville (5), and Glen Allen (2). The farthest listed company is about 18 miles out. No company within 90 miles of Highland Springs mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Hobart Service, around 1.4 miles out. Rated companies nearby average 4.0 stars across 29 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Mention refrigerators, freezers or ice makers | 10 |
|---|---|
| Companies within 30 miles | 50 |
| Listing Saturday hours | 25 |
| Refrigerator repair in their categories | 9 |
| Three nearest companies, miles away | 1.4, 3.8, 4.1 |
| With 4.5+ stars and at least 10 reviews | 11 |
At the top of the Highland Springs list: Appliance Doctor Inc (15.2 miles away, based in Glen Allen, 4.8 stars from 119 reviews); Mr. Appliance of Richmond (11.0 miles away, based in Richmond, 4.8 stars from 1,293 reviews); Mr. E Appliance Service (7.7 miles away, based in Richmond, 4.5 stars from 312 reviews, lists Saturday hours); Fusion HVAC & Appliance Repair (17.4 miles away, based in Richmond, 4.9 stars from 460 reviews, lists Saturday hours).
KitchenAid Ice and Freezer Designs
Know which KitchenAid ice maker you have before you call: KitchenAid sells undercounter freezer-drawer ice maker, In-Door-Ice system, dual ice makers, and 15-inch undercounter ice maker (Clear Ice Technology). Freezer styles include bottom-freezer refrigerator, built-in side-by-side refrigerator, side-by-side refrigerator, and French door refrigerator (bottom freezer).
KitchenAid Ice and Freezer Features
What Makes KitchenAid Ice Maker Repairs Different
An electric water valve feeds the ice maker and dispenser, and it buzzes if the ice maker is switched on without a water supply connected. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
KitchenAid Symptoms and First Checks
- Undercounter ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the water pan drain cap is tight and run the cleaning cycle. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Before You Call: The KitchenAid Reset
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
When to Call for KitchenAid Ice Maker Repair
- Ice will not dispense even though the bucket is full
- Water leaking from the ice maker or dispenser
- Small, hollow or misshapen cubes
Inside an Ice Maker Repair Visit
Not sure it is a KitchenAid problem? The general pages cover every brand: ice maker repair in Highland Springs and freezer repair in Highland Springs.
Keeping a KitchenAid Ice Maker and Freezer Running
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
- Replace the refrigerator water filter about every six months or when the indicator comes on, since a clogged or loose filter cuts flow to the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
What KitchenAid Ice Maker and Freezer Repairs Cost
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
Local Notes for Highland Springs
Most ice maker calls in Highland Springs come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Before You Book in Highland Springs
- What guarantee do you give on parts and labor?
- Do you also repair the water dispenser and supply line?
- How often do you repair KitchenAid ice makers, including door-mounted ones?
KitchenAid Ice Maker & Freezer Repair FAQs: Highland Springs, VA
Why is my KitchenAid refrigerator showing a code?
Why are my ice cubes small or hollow?
How do I find a technician who knows KitchenAid ice makers?
Other Refrigeration Repair in Highland Springs
KitchenAid Ice Maker & Freezer Repair Near Highland Springs
Write down any code or light your KitchenAid display shows and when it appears. It helps a Highland Springs technician bring the right parts.