If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Franklin list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
KitchenAid Ice Maker & Freezer Repair Near Franklin
40 repair companies serve Franklin from within 30 miles. 5 list an address in Franklin, and other nearby bases include Nashville (22), Brentwood (3), and Spring Hill (3). The farthest listed company is about 19 miles out. No company within 90 miles of Franklin mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Franklin Affordable Appliance Repair Tech, about 0.8 miles away. Across 34 rated companies, the average public rating is 4.3 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Listing Saturday hours | 33 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 19 |
| Distance to the three closest (mi) | 0.8, 0.9, 2.1 |
| Name refrigeration work in their listing | 16 |
| Refrigerator repair in their categories | 15 |
| Companies within 30 miles | 60 |
At the top of the Franklin list: Tn Appliance Exchange LLC (13.0 miles away, based in Antioch, 4.5 stars from 1,099 reviews, lists Saturday hours); New Life Appliance (10.8 miles away, based in Spring Hill, 4.9 stars from 106 reviews); Mr. Appliance of Nashville (18.7 miles away, based in Nashville, 4.8 stars from 976 reviews, lists Saturday hours); Fix-It-Right Appliance Repair (8.2 miles away, based in Brentwood, 4.6 stars from 188 reviews, lists Saturday hours).
KitchenAid Ice and Freezer Features
What a KitchenAid Technician Deals With
The units run a defrost cycle with a defrost heater, and meltwater flows to a drain pan, which explains sizzling or gurgling sounds. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
KitchenAid Symptoms and First Checks
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Undercounter ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the water pan drain cap is tight and run the cleaning cycle. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
Testing or Resetting a KitchenAid Ice Maker
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
When to Call for KitchenAid Ice Maker Repair
- An ice maker light or error code on the display
- Ice clumping in the bucket
- Ice maker clicks or hums but does not fill
How an Ice Maker Service Call Usually Goes in Franklin
More local options for any brand: ice maker repair in Franklin and freezer repair in Franklin.
Keeping a KitchenAid Ice Maker and Freezer Running
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
- Replace the refrigerator water filter about every six months or when the indicator comes on, since a clogged or loose filter cuts flow to the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
KitchenAid Repair Cost Ranges
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
Around Franklin
Most ice maker calls in Franklin come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
Before You Book in Franklin
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you give a written estimate before ordering parts?
- Can you get the ice maker assembly or valve for my model quickly?
KitchenAid Ice Maker & Freezer Repair FAQs: Franklin, TN
Do you repair KitchenAid standalone freezers too?
Is this KitchenAid customer service?
Why are my ice cubes small or hollow?
Why is there so much frost in my freezer?
Other Refrigeration Repair in Franklin
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.