A KitchenAid ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Mocksville, with those that mention KitchenAid first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by KitchenAid. If your appliance is still under manufacturer coverage, contact KitchenAid directly.
Who Works on KitchenAid Ice Makers Near Mocksville
40 repair companies serve Mocksville from within 30 miles. 1 list an address in Mocksville, and the rest are spread across Winston-Salem (9), Salisbury (8), and Mooresville (7). No company within 90 miles of Mocksville mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Davie Major Appliance Repair, around 0.8 miles out. Across 27 rated companies, the average public rating is 4.7 stars.
Companies are shown by relevance and distance from Mocksville. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Refrigerator repair in their categories | 8 |
|---|---|
| Repair companies inside 30 miles | 46 |
| With 4.5+ stars and at least 10 reviews | 10 |
| Three nearest companies, miles away | 0.8, 13.7, 13.9 |
| Mention refrigerators, freezers or ice makers | 8 |
| Listing Saturday hours | 32 |
Closest matches for Mocksville: Davie Major Appliance Repair (0.8 miles away, 4.9 stars from 188 reviews); Sears Appliance Repair (13.7 miles away, based in Clemmons, 4.6 stars from 290 reviews, lists Saturday hours); Convenient Appliance Service (18.9 miles away, based in Winston-Salem, 4.9 stars from 2,279 reviews); Quick Reliable Appliance Repair of Mooresville, NC (28.7 miles away, based in Mooresville, 4.7 stars from 92 reviews, lists Saturday hours).
KitchenAid Ice and Freezer Features
What a KitchenAid Technician Deals With
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
Common KitchenAid Ice Maker and Freezer Problems
- Ice dispenser not working. If ice is lodged in the dispenser, set a towel and dish under the chute and let the ice thaw on its own. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
KitchenAid Freezer Problems Worth a Service Call
- Chest freezer exterior feels hot to the touch for a long time
- Heavy frost on the back wall or around the door
- Food is soft or ice cream will not stay firm
How an Ice Maker Service Call Usually Goes in Mocksville
More local options for any brand: ice maker repair in Mocksville and freezer repair in Mocksville.
Owner Care for KitchenAid Ice Makers
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
- Replace the refrigerator water filter about every six months or when the indicator comes on, since a clogged or loose filter cuts flow to the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
KitchenAid Repair Cost Ranges
A KitchenAid ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
Local Notes for Mocksville
Most ice maker calls in Mocksville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near Mocksville
- Can you give a written estimate before ordering parts?
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
KitchenAid Ice Maker & Freezer Repair FAQs: Mocksville, NC
Why are my ice cubes small or hollow?
How do I reset my ice maker?
Is my KitchenAid ice maker worth repairing?
How do I find a technician who knows KitchenAid ice makers?
Other Refrigeration Repair in Mocksville
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.