A KitchenAid ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Hilo, with those that mention KitchenAid first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with KitchenAid. Listed companies are independent technicians who repair KitchenAid ice makers and freezers along with other brands.
Independent KitchenAid Ice Maker Technicians, Hilo HI
We found 12 appliance repair companies within 60 miles of Hilo. 4 of them are based in Hilo itself, and other nearby bases include Kailua-Kona (4), Pāhoa (2), and Kurtistown (1). The farthest listed company is about 60 miles out. No company within 90 miles of Hilo mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Appliance Repair Express Hilo/Puna, around 1.4 miles out. The 12 rated companies in range average 4.0 stars. Hilo is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Open on Saturdays (per listing) | 5 |
|---|---|
| Appliance repair companies in range (60 mi) | 12 |
| Rated 4.5 stars or higher (10+ reviews) | 5 |
| Mention refrigerators, freezers or ice makers | 4 |
| Three nearest companies, miles away | 1.4, 1.6, 2.1 |
| Refrigerator repair in their categories | 3 |
At the top of the Hilo list: Sears Appliance Repair (1.6 miles away, 4.4 stars from 712 reviews, lists Saturday hours); Quality Appliance Repair & Services LLC (16.8 miles away, based in Pāhoa, 5.0 stars from 25 reviews); Enterprises Appliance (9.1 miles away, based in Kurtistown, 2.0 stars from 4 reviews, lists Saturday hours); Hakoda's Builders Appliance (59.5 miles away, based in Kailua-Kona, 4.5 stars from 30 reviews).
Which KitchenAid Ice Maker Do You Have?
Know which KitchenAid ice maker you have before you call: KitchenAid sells dual ice makers, In-Door-Ice system, in-freezer ice maker, and 15-inch undercounter ice maker (Clear Ice Technology).
KitchenAid Lines Technicians Work On
What a KitchenAid Technician Deals With
The units run a defrost cycle with a defrost heater, and meltwater flows to a drain pan, which explains sizzling or gurgling sounds. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
Common KitchenAid Ice Maker and Freezer Problems
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice maker leaking. Break up ice blockages gently with a plastic or wooden handle and check that the fill cup sits directly under the fill valve spigot. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Signs Your KitchenAid Ice Maker Needs a Technician
- Ice will not dispense even though the bucket is full
- No ice at all, or only a few cubes a day
- Ice maker clicks or hums but does not fill
What a Freezer Technician Checks
Compare with technicians who work on every brand: ice maker repair in Hilo and freezer repair in Hilo.
Care KitchenAid Recommends
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
KitchenAid Repair Cost Ranges
A KitchenAid ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
Around Hilo
Most ice maker calls in Hilo come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Hawaii has no appliance repair license classification; the Contractors License Board's specialty classifications cover related trades such as plumbing (including fuel gas piping), refrigeration, and ventilating and air conditioning, and a contractor license applies to jobs that need a building, electrical or plumbing permit. Source: Description of Contractor License Classifications (Hawaii DCCA Contractors License Board)
In Hawaii, you can check a license with the Hawaii DCCA Professional and Vocational Licensing public license search or report a problem to the Hawaii DCCA Regulated Industries Complaints Office (RICO).
How to Choose a Freezer and Ice Maker Technician Near Hilo
- Can you give a written estimate before ordering parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
- How often do you repair KitchenAid ice makers, including door-mounted ones?
KitchenAid Ice Maker & Freezer Repair FAQs: Hilo, HI
Is this KitchenAid customer service?
How do I find a technician who knows KitchenAid ice makers?
Why is my KitchenAid refrigerator showing a code?
Related Repair Pages for Hilo
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.