Undercounter and built-in ice makers in kitchens, bars and outdoor kitchens fail for different reasons than a refrigerator ice maker: scale, drain problems and harvest faults lead the list. This page lists independent appliance repair companies serving Hilo and the Hawaii County area, with companies that mention ice machines or refrigeration work shown first.
Local Ice Machine Repair in Hilo, HI
Our data shows 12 appliance repair companies inside a 60-mile radius of Hilo. 4 list an address in Hilo, and other nearby bases include Kailua-Kona (4), Pāhoa (2), and Kurtistown (1). Distances run up to about 60 miles. Nearest on the list: Appliance Repair Express Hilo/Puna, around 1.4 miles out. Rated companies nearby average 4.0 stars across 12 businesses. Hilo is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listing Saturday hours | 5 |
|---|---|
| Name refrigeration work in their listing | 4 |
| Rated 4.5 stars or higher (10+ reviews) | 5 |
| Refrigerator repair in their categories | 3 |
| Three nearest companies, miles away | 1.4, 1.6, 2.1 |
| Companies within 60 miles | 12 |
Closest matches for Hilo: Sears Appliance Repair (1.6 miles away, 4.4 stars from 712 reviews, lists Saturday hours); Enterprises Appliance (9.1 miles away, based in Kurtistown, 2.0 stars from 4 reviews, lists Saturday hours); Pacific Repair Services - Hilo (3.2 miles away, 5.0 stars from 1 reviews); Appliance Repair Express Hilo/Puna (1.4 miles away, 3.0 stars from 6 reviews, lists Saturday hours).
What Goes Wrong With Ice Machines
When to Call About an Undercounter Ice Maker
- Blinking light or error code
- Ice stuck to the plate or grid in a sheet
- Cloudy, soft or thin ice
- Machine runs constantly but the bin stays low
How an Ice Machine Service Call Usually Goes in Hilo
Refrigerator ice makers fail for different reasons than standalone machines. If yours is in the refrigerator door or freezer, the ice maker repair page for Hilo is the better fit. Ice maker repair in Hilo.
Related guides: ice maker repair cost or ice maker not working or not making ice.
Water, Drains and Power
Household water pressure for the ice maker should fall between 20 and 120 psi. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Unplug the appliance or disconnect power before installing an ice maker, connecting a water line, or cleaning the cabinet. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Ice Machine Repair Cost Ranges
Before replacing an ice machine in Hilo, compare the repair with a new unit. Published ranges from cost guides:
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What Hilo Owners Should Know
Most ice machine calls in Hilo come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.
Hawaii has no appliance repair license classification; the Contractors License Board's specialty classifications cover related trades such as plumbing (including fuel gas piping), refrigeration, and ventilating and air conditioning, and a contractor license applies to jobs that need a building, electrical or plumbing permit. Source: Description of Contractor License Classifications (Hawaii DCCA Contractors License Board)
In Hawaii, you can check a license with the Hawaii DCCA Professional and Vocational Licensing public license search or report a problem to the Hawaii DCCA Regulated Industries Complaints Office (RICO).
Questions to Ask a Hilo Repair Technician
- Is your company licensed where my state requires it, and insured?
- Can you check the drain and drain pump as well as the ice-making side?
- What is the service call or diagnostic fee, and is it applied to the repair?
Ice Machine Repair FAQs: Hilo, HI
Is a countertop ice maker worth repairing?
Why does my ice machine make cloudy ice?
Why is my undercounter ice maker not making ice?
Do you cover Hilo and nearby towns?
Other Refrigeration Repair in Hilo
Ice Machine Repair Near Hilo
Write down the brand, model and serial number from the label behind the front grille or inside the door, and note any blinking light or code. It saves a Hilo technician a trip for parts.