A Kenmore ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Hilo list starts with companies that name Kenmore, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Kenmore. If your appliance is still under manufacturer coverage, contact Kenmore directly.
Kenmore refrigerators and freezers were sold through Sears for decades, so many owners look for Sears appliance repair. The companies here are independent technicians who work on Kenmore and Kenmore Elite models; they are not Sears.
Independent Kenmore Ice Maker Technicians, Hilo HI
12 repair companies serve Hilo from within 60 miles. 4 list an address in Hilo, and the rest are spread across Kailua-Kona (4), Pāhoa (2), and Kurtistown (1). The farthest listed company is about 60 miles out. No company within 90 miles of Hilo mentions Kenmore by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Appliance Repair Express Hilo/Puna is the nearest, roughly 1.4 miles from Hilo. Rated companies nearby average 4.0 stars across 12 businesses. Because the nearest shops are farther out, ask each company whether Hilo is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Mention refrigerators, freezers or ice makers | 4 |
|---|---|
| Open on Saturdays (per listing) | 5 |
| Distance to the three closest (mi) | 1.4, 1.6, 2.1 |
| Repair companies inside 60 miles | 12 |
| Rated 4.5 stars or higher (10+ reviews) | 5 |
| Listed as refrigerator repair | 3 |
The leading options for Hilo are Quality Appliance Repair & Services LLC (16.8 miles away, based in Pāhoa, 5.0 stars from 25 reviews); Sears Appliance Repair (1.6 miles away, 4.4 stars from 712 reviews, lists Saturday hours); Enterprises Appliance (9.1 miles away, based in Kurtistown, 2.0 stars from 4 reviews, lists Saturday hours); Tiki Appliance (15.4 miles away, based in Pāhoa, 4.5 stars from 33 reviews).
Know Your Kenmore Ice Maker
How Kenmore Ice Makers and Freezers Work
Kenmore explains that in a cold room the thermostat in a standard refrigerator can sense the cabinet as cold enough, so the compressor stays off and food in the freezer can thaw. Source: Kenmore Livemore - Extra Storage: Garage Ready Fridges
Common Kenmore Ice Maker and Freezer Problems
- Freezer thawing in a cold garage. Kenmore says a standard refrigerator in a room below about 45°F may not run its compressor enough, and recommends a garage-ready model built for a wide temperature range. Source: Kenmore Livemore - Extra Storage: Garage Ready Fridges
Kenmore Freezer Problems Worth a Service Call
- Freezer runs constantly but stays warm
- Door or lid does not seal or pops back open
- An error code or temperature alarm
Inside a Freezer Repair Visit
More local options for any brand: ice maker repair in Hilo and freezer repair in Hilo.
Care Kenmore Recommends
- Kenmore rates its garage-ready models for surrounding temperatures from 45°F to 110°F and notes that standard refrigerators struggle below 45°F. Source: Kenmore Livemore - Extra Storage: Garage Ready Fridges
- A new Kenmore refrigerator reaches a usable fresh food temperature in about 4 to 6 hours, but the freezer needs 12 to 24 hours to settle at its 0°F target. Source: Kenmore - FAQ: How long does it take for a new fridge to reach its designated temperature?
Budgeting for a Kenmore Ice Maker Repair
Most Kenmore ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
- When the water filter was last changed
Around Hilo
Most ice maker calls in Hilo come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Hawaii has no appliance repair license classification; the Contractors License Board's specialty classifications cover related trades such as plumbing (including fuel gas piping), refrigeration, and ventilating and air conditioning, and a contractor license applies to jobs that need a building, electrical or plumbing permit. Source: Description of Contractor License Classifications (Hawaii DCCA Contractors License Board)
In Hawaii, you can check a license with the Hawaii DCCA Professional and Vocational Licensing public license search or report a problem to the Hawaii DCCA Regulated Industries Complaints Office (RICO).
Questions to Ask a Hilo Repair Technician
- Is your company licensed where my state requires it, and insured?
- Do you also repair the water dispenser and supply line?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Kenmore Ice Maker & Freezer Repair FAQs: Hilo, HI
Do you work for Kenmore?
Should I repair or replace my Kenmore refrigerator?
Is there a reset button on my ice maker?
Other Refrigeration Repair in Hilo
Kenmore Ice Maker & Freezer Repair Near Hilo
Before you call, find the model and serial number on your Kenmore refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.