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Ice Machine Repair in Newport News, VA

Undercounter ice maker slow, leaking, full of scale or not dropping ice? Here are the companies that serve Newport News.

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✓11 companies listed for Newport News✓Independent, not a manufacturer✓Public ratings & distances

Undercounter and built-in ice makers in kitchens, bars and outdoor kitchens fail for different reasons than a refrigerator ice maker: scale, drain problems and harvest faults lead the list. The Newport News list below starts with companies that show ice machine or refrigeration work in their listings, followed by other appliance repair companies nearby.

Local Ice Machine Repair in Newport News, VA

Our data shows 40 appliance repair companies inside a 30-mile radius of Newport News. 2 of them are based in Newport News itself, and the rest are spread across Norfolk (8), Hampton (5), and Portsmouth (5). Distances run up to about 26 miles. Nearest on the list: News Appliance Repair Solutions, around 0.6 miles out. Across 33 rated companies, the average public rating is 4.5 stars.

Appliance Repair
G H Appliance Repair
5731 George Washington Memorial Hwy Suite 1A, Yorktown, VA 23692
5.0 mi from Newport News
★★★★★ 4.9 (2,845 reviews)
Saturday hours
Refrigerator & Freezer Repair
Sears Appliance Repair
5007 Victory Blvd, Tabb, VA 23693
2.8 mi from Newport News
★★★★½ 4.6 (476 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
Appliance Service Solutions (Suffolk Appliance)
3057 Kings Hwy, Suffolk, VA 23435
19.5 mi from Newport News
★★★★★ 4.9 (2,757 reviews)
Mentions refrigerators
Refrigerator & Freezer Repair
Appliance Specialist
1902 Rawood Dr, Hampton, VA 23663
12.1 mi from Newport News
★★★★½ 4.6 (126 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
Sears Appliance Repair
118 Waller Mill Rd, Williamsburg, VA 23185
16.8 mi from Newport News
★★★★½ 4.6 (305 reviews)
Mentions refrigeratorsSaturday hours
Appliance Repair
WEEWORX OUTLAW HANDYMAN SERVICES/APPLIANCE REPAIR
Trafalgar Arch, Portsmouth, VA 23703
16.8 mi from Newport News
★★★★★ 5.0 (248 reviews)
Saturday hours
Refrigerator & Freezer Repair
Best Day Appliance
413 Harriet Tubman Dr, Williamsburg, VA 23185
15.8 mi from Newport News
★★★★★ 4.8 (255 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
Ted Jones Appliance
1501 Rodman Ave, Portsmouth, VA 23707
21.4 mi from Newport News
★★★★½ 4.5 (69 reviews)
Mentions refrigerators
Appliance Repair
Appliance Repair Of Tidewater
607 Industrial Park Dr, Newport News, VA 23608
4.3 mi from Newport News
★★★★½ 4.4 (34 reviews)
Saturday hours
Appliance Repair
Briggs Appliance.
Yorktown, VA 23692
9.2 mi from Newport News
★★★★★ 4.8 (51 reviews)
Saturday hours
Appliance Repair
Steven AC & Appliance repair
104 Chanticlair Dr, Yorktown, VA 23693
4.1 mi from Newport News
★★★★★ 5.0 (44 reviews)
Saturday hours

Companies are shown by relevance and distance from Newport News. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.

Freezer and ice maker repair near Newport News at a glance
Companies within 30 miles49
Listed as refrigerator repair12
With 4.5+ stars and at least 10 reviews20
Distance to the three closest (mi)0.6, 2.8, 4.1
Mention refrigerators, freezers or ice makers13
Open on Saturdays (per listing)29

The leading options for Newport News are G H Appliance Repair (5.0 miles away, based in Yorktown, 4.9 stars from 2,845 reviews, lists Saturday hours); Sears Appliance Repair (2.8 miles away, based in Tabb, 4.6 stars from 476 reviews, lists Saturday hours); Appliance Service Solutions (Suffolk Appliance) (19.5 miles away, based in Suffolk, 4.9 stars from 2,757 reviews); Appliance Specialist (12.1 miles away, based in Hampton, 4.6 stars from 126 reviews, lists Saturday hours).

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Why Ice Machines Slow Down or Stop

Condenser and airflowBuilt-in machines draw air through the front grille. A dirty condenser or a blocked grille makes the machine run warm and slow.
Drain and drain pumpUndercounter machines drain melt water by gravity or with a pump. A clogged drain or a failed pump leads to leaks, overflow and shutdowns.
Harvest cycleThe machine has to release the ice from the plate or grid on cue. A harvest fault leaves ice stuck or a sheet of ice that never drops.

Ice Machine Problems Worth a Call

  • Loud noises during harvest or from the pump
  • Ice tastes or smells off
  • Machine runs constantly but the bin stays low
  • White scale on the visible water parts

How an Ice Machine Service Call Usually Goes in Newport News

Scale and cleaningThe freezing plate or grid and the water system are inspected for scale. A cleaning or descaling cycle is run with the cleaner the manufacturer specifies.
ControlsCodes and blinking lights are read and the control is tested once the water, drain and airflow have been ruled out.
Water supply and pressureThe technician confirms the supply valve is open and checks the line, the inlet screen and the inlet valve for restriction.

Is your ice maker inside a refrigerator rather than a separate machine? That is a different repair; see ice maker repair for Newport News. Ice maker repair in Newport News.

Related guides: ice maker not working or not making ice or repair or replace a freezer or ice maker?.

Ice Machine Safety Notes

Connect a refrigerator ice maker through a quarter-turn shut-off valve on a household cold-water supply line of at least 1/2 inch. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)

Unplug the appliance or disconnect power before installing an ice maker, connecting a water line, or cleaning the cabinet. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)

Ice Machine Repair Cost Ranges

Ice machine repairs range from a cleaning and descaling visit to a pump, a valve or a control. Published ranges:

For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?

Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.

What Newport News Owners Should Know

Most ice machine calls in Newport News come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.

Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services

In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.

Questions to Ask a Newport News Repair Technician

  • Can you give a written estimate before ordering parts?
  • Do you work on my ice machine brand and type (undercounter, built-in, freestanding or countertop)?
  • Is your company licensed where my state requires it, and insured?

Ice Machine Repair FAQs: Newport News, VA

Why did my ice machine stop making ice?
The usual causes are a closed or restricted water supply, heavy scale on the freezing plate or water system, a drain or pump problem, a dirty condenser, a room that is too hot or too cold for the machine, or a failed control. A technician checks each in order.
How often should an ice machine be cleaned?
Manufacturers publish a cleaning interval in the use and care guide, and hard water shortens it. Scale slows ice production and can stop a machine entirely, so a cleaning cycle is often the first step on a slow machine.
Why is my undercounter ice maker leaking?
Most leaks come from the drain: a clogged or kinked drain line, a failed drain pump or a drain that is not sloped correctly. Supply line connections are the next place to look.
Are you affiliated with any ice machine brand?
No. We are an independent directory and are not affiliated with any appliance manufacturer. Our helpline connects you with a participating independent technician. If your machine is still under manufacturer coverage, contact the brand first.

More Freezer and Ice Maker Repair in Newport News, VA

More Ice Machine Repair Pages Nearby

A note on whether the machine is making no ice, slow ice or cloudy ice, plus the model number, makes any ice machine repair in Newport News faster.

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