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Ice Machine Repair in Norfolk, VA

Undercounter ice maker slow, leaking, full of scale or not dropping ice? Here are the companies that serve Norfolk.

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✓11 companies listed for Norfolk✓Independent, not a manufacturer✓Public ratings & distances

Undercounter and built-in ice makers in kitchens, bars and outdoor kitchens fail for different reasons than a refrigerator ice maker: scale, drain problems and harvest faults lead the list. The Norfolk list below starts with companies that show ice machine or refrigeration work in their listings, followed by other appliance repair companies nearby.

Ice Machine Technicians Serving Norfolk, VA

We found 40 appliance repair companies within 30 miles of Norfolk. 8 list an address in Norfolk, and the rest are spread across Virginia Beach (14), Chesapeake (7), and Portsmouth (5). The farthest listed company is about 15 miles out. The closest is Master Repair Services, about 1.2 miles away. The 32 rated companies in range average 4.2 stars.

Refrigerator & Freezer Repair
Appliance Service Solutions (Suffolk Appliance)
3057 Kings Hwy, Suffolk, VA 23435
14.4 mi from Norfolk
★★★★★ 4.9 (2,757 reviews)
Mentions refrigerators
Appliance Repair
WEEWORX OUTLAW HANDYMAN SERVICES/APPLIANCE REPAIR
Trafalgar Arch, Portsmouth, VA 23703
6.9 mi from Norfolk
★★★★★ 5.0 (248 reviews)
Saturday hours
Refrigerator & Freezer Repair
Appliance Specialist
1902 Rawood Dr, Hampton, VA 23663
10.6 mi from Norfolk
★★★★½ 4.6 (126 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
Ted Jones Appliance
1501 Rodman Ave, Portsmouth, VA 23707
6.8 mi from Norfolk
★★★★½ 4.5 (69 reviews)
Mentions refrigerators
Refrigerator & Freezer Repair
Beach Appliance Service, LLC
1128 Rittman Rd, Virginia Beach, VA 23464
8.2 mi from Norfolk
★★★★★ 4.9 (89 reviews)
Mentions refrigerators
Appliance Repair
East Coast Appliance Builder Direct
2053 B Laskin Rd, Virginia Beach, VA 23454
12.7 mi from Norfolk
★★★★★ 4.9 (94 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
Sears Appliance Repair
1205 Fordham Dr, Virginia Beach, VA 23464
7.9 mi from Norfolk
★★★★½ 4.3 (200 reviews)
Mentions refrigeratorsSaturday hours
Appliance Repair
Master Repair Services
Norfolk, VA 23513
1.2 mi from Norfolk
★★★★★ 4.8 (82 reviews)
Saturday hours
Refrigerator & Freezer Repair
Sears Appliance Repair
2001 S Military Hwy, Chesapeake, VA 23320
7.5 mi from Norfolk
★★★★ 4.0 (309 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
Sears Appliance Repair
1401 Greenbrier Pkwy, Chesapeake, VA 23320
8.1 mi from Norfolk
★★★★½ 4.4 (615 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
1-2-3 Equipment Solutions
534 W 24th St, Norfolk, VA 23517
2.4 mi from Norfolk
★★★★½ 4.4 (108 reviews)
Mentions refrigerators

We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.

Norfolk repair companies in numbers
Mention refrigerators, freezers or ice makers12
With 4.5+ stars and at least 10 reviews16
Listing Saturday hours29
Three nearest companies, miles away1.2, 1.4, 1.7
Refrigerator repair in their categories10
Appliance repair companies in range (30 mi)52

At the top of the Norfolk list: Appliance Service Solutions (Suffolk Appliance) (14.4 miles away, based in Suffolk, 4.9 stars from 2,757 reviews); WEEWORX OUTLAW HANDYMAN SERVICES/APPLIANCE REPAIR (6.9 miles away, based in Portsmouth, 5.0 stars from 248 reviews, lists Saturday hours); Appliance Specialist (10.6 miles away, based in Hampton, 4.6 stars from 126 reviews, lists Saturday hours); Ted Jones Appliance (6.8 miles away, based in Portsmouth, 4.5 stars from 69 reviews).

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Common Ice Machine Repairs in Norfolk

Drain and drain pumpUndercounter machines drain melt water by gravity or with a pump. A clogged drain or a failed pump leads to leaks, overflow and shutdowns.
Water supply and valveA partly closed supply valve, a kinked line or a failed inlet valve leaves the machine short of water and making thin or no ice.
Scale and cleaningMinerals in the water coat the freezing plate or grid and the water system, which slows ice production and can stop harvest. Many slow-machine calls start with a cleaning cycle.

Ice Machine Problems Worth a Call

  • Water leaking under the machine or cabinet
  • Loud noises during harvest or from the pump
  • No ice, or far less ice than it used to make
  • Ice stuck to the plate or grid in a sheet

Inside an Ice Machine Repair Visit

Scale and cleaningThe freezing plate or grid and the water system are inspected for scale. A cleaning or descaling cycle is run with the cleaner the manufacturer specifies.
ControlsCodes and blinking lights are read and the control is tested once the water, drain and airflow have been ruled out.
Harvest and sensorsThe harvest cycle, the bin thermostat or sensor and the water level sensor are checked so the machine makes ice and stops when the bin is full.

Is your ice maker inside a refrigerator rather than a separate machine? That is a different repair; see ice maker repair for Norfolk. Ice maker repair in Norfolk.

Related guides: ice maker not working or not making ice or ice maker repair cost.

Water, Drains and Power

Household water pressure for the ice maker should fall between 20 and 120 psi. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)

Garage-ready GE freezers are tested to perform in surrounding temperatures from 0°F to 110°F. Source: GE Appliances - Freezers

Repair or Replace Your Ice Machine?

Before replacing an ice machine in Norfolk, compare the repair with a new unit. Published ranges from cost guides:

50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?

Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.

Local Notes for Norfolk

Most ice machine calls in Norfolk come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.

Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services

In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.

Before You Book in Norfolk

  • Can you check the drain and drain pump as well as the ice-making side?
  • Is your company licensed where my state requires it, and insured?
  • Will you clean and descale the machine as part of the visit, and what cleaner do you use?

Ice Machine Repair FAQs: Norfolk, VA

Why did my ice machine stop making ice?
The usual causes are a closed or restricted water supply, heavy scale on the freezing plate or water system, a drain or pump problem, a dirty condenser, a room that is too hot or too cold for the machine, or a failed control. A technician checks each in order.
Is a countertop ice maker worth repairing?
Some technicians work on countertop nugget ice makers; many do not, because the units are inexpensive compared with a service call. Ask when you call, and compare the quote with the price of a new unit.
What does an undercounter ice maker repair cost?
Most companies charge a service call or diagnostic fee that is often applied to the repair if you go ahead. Cleaning and descaling, a water valve, a drain pump or a control are common jobs. Our ice maker repair cost guide lists published ranges.
Why is my ice cloudy?
Clear-ice machines depend on clean water flowing evenly over the freezing surface. Scale, a dirty water system or low water flow can make ice cloudy or soft, so cleaning is usually the first step.

More Freezer and Ice Maker Repair in Norfolk, VA

Ice Machine Repair Near Norfolk

Before you call a Norfolk technician, check that the water supply valve is open, the machine has power, and the drain is not backed up. Note when it last made ice and whether it has been cleaned or descaled recently.

Get connected with an ice machine technician near Norfolk
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