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Ice Machine Repair in Suffolk, VA

Independent technicians near Suffolk who repair standalone and undercounter ice machines, with ratings and distances.

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✓11 companies listed for Suffolk✓Independent, not a manufacturer✓Public ratings & distances

When an ice machine in Suffolk slows down or stops, the cause is usually water supply, scale, a drain or pump problem, a dirty condenser or a control fault. This page lists independent appliance repair companies serving Suffolk and the Suffolk County area, with companies that mention ice machines or refrigeration work shown first.

Who Repairs Ice Machines Near Suffolk

Our data shows 36 appliance repair companies inside a 30-mile radius of Suffolk. 3 list an address in Suffolk, and other nearby bases include Norfolk (8), Chesapeake (7), and Portsmouth (5). Nearest on the list: Appliance Doctor, around 9.0 miles out. Across 29 rated companies, the average public rating is 4.1 stars.

Refrigerator & Freezer Repair
Appliance Service Solutions (Suffolk Appliance)
3057 Kings Hwy, Suffolk, VA 23435
11.6 mi from Suffolk
★★★★★ 4.9 (2,757 reviews)
Mentions refrigerators
Refrigerator & Freezer Repair
Sears Appliance Repair
1317 Armory Dr, Franklin, VA 23851
17.2 mi from Suffolk
★★★★½ 4.5 (184 reviews)
Mentions Whirlpool, Samsung, KitchenAidMentions refrigeratorsSaturday hours
Appliance Repair
WEEWORX OUTLAW HANDYMAN SERVICES/APPLIANCE REPAIR
Trafalgar Arch, Portsmouth, VA 23703
19.4 mi from Suffolk
★★★★★ 5.0 (248 reviews)
Saturday hours
Refrigerator & Freezer Repair
Ted Jones Appliance
1501 Rodman Ave, Portsmouth, VA 23707
18.6 mi from Suffolk
★★★★½ 4.5 (69 reviews)
Mentions refrigerators
Refrigerator & Freezer Repair
Appliance Specialist
1902 Rawood Dr, Hampton, VA 23663
29.9 mi from Suffolk
★★★★½ 4.6 (126 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
Beach Appliance Service, LLC
1128 Rittman Rd, Virginia Beach, VA 23464
27.2 mi from Suffolk
★★★★★ 4.9 (89 reviews)
Mentions refrigerators
Refrigerator & Freezer Repair
Sears Appliance Repair
2001 S Military Hwy, Chesapeake, VA 23320
22.1 mi from Suffolk
★★★★ 4.0 (309 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
Sears Appliance Repair
1401 Greenbrier Pkwy, Chesapeake, VA 23320
23.6 mi from Suffolk
★★★★½ 4.4 (615 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
Sears Appliance Repair
1205 Fordham Dr, Virginia Beach, VA 23464
26.6 mi from Suffolk
★★★★½ 4.3 (200 reviews)
Mentions refrigeratorsSaturday hours
Appliance Repair
Austin Appliance
17190 Austin Ln, Windsor, VA 23487
15.1 mi from Suffolk
★★★★★ 4.9 (109 reviews)
Appliance Repair
J. R. Credle
4308 Portsmouth Blvd, Portsmouth, VA 23701
17.6 mi from Suffolk
★★★★★ 5.0 (50 reviews)
Saturday hours

We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.

Freezer and ice maker repair near Suffolk at a glance
Rated 4.5 stars or higher (10+ reviews)10
Listed as refrigerator repair10
Listing Saturday hours19
Distance to the three closest (mi)9.0, 11.6, 14.6
Name refrigeration work in their listing10
Companies within 30 miles36
Mention a major refrigerator brand1

The leading options for Suffolk are Appliance Service Solutions (Suffolk Appliance) (11.6 miles away, 4.9 stars from 2,757 reviews); Sears Appliance Repair (17.2 miles away, based in Franklin, 4.5 stars from 184 reviews, lists Saturday hours); WEEWORX OUTLAW HANDYMAN SERVICES/APPLIANCE REPAIR (19.4 miles away, based in Portsmouth, 5.0 stars from 248 reviews, lists Saturday hours); Ted Jones Appliance (18.6 miles away, based in Portsmouth, 4.5 stars from 69 reviews).

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Common Ice Machine Repairs in Suffolk

Harvest cycleThe machine has to release the ice from the plate or grid on cue. A harvest fault leaves ice stuck or a sheet of ice that never drops.
Condenser and airflowBuilt-in machines draw air through the front grille. A dirty condenser or a blocked grille makes the machine run warm and slow.
Scale and cleaningMinerals in the water coat the freezing plate or grid and the water system, which slows ice production and can stop harvest. Many slow-machine calls start with a cleaning cycle.

Ice Machine Problems Worth a Call

  • White scale on the visible water parts
  • Blinking light or error code
  • Ice stuck to the plate or grid in a sheet
  • No ice, or far less ice than it used to make

What an Ice Machine Technician Checks

Drain and pumpThe drain line is checked for clogs and slope, and on pump models the pump is tested. Drain problems cause most undercounter leaks.
Scale and cleaningThe freezing plate or grid and the water system are inspected for scale. A cleaning or descaling cycle is run with the cleaner the manufacturer specifies.
Harvest and sensorsThe harvest cycle, the bin thermostat or sensor and the water level sensor are checked so the machine makes ice and stops when the bin is full.

Refrigerator ice makers fail for different reasons than standalone machines. If yours is in the refrigerator door or freezer, the ice maker repair page for Suffolk is the better fit. Ice maker repair in Suffolk.

Related guides: ice maker not working or not making ice or ice maker repair cost.

Before Anyone Opens the Machine

Connect a refrigerator ice maker through a quarter-turn shut-off valve on a household cold-water supply line of at least 1/2 inch. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)

Wine coolers and beverage centers call for a dedicated, properly grounded 115-volt, 15-amp outlet, not a GFI circuit or a switch-controlled outlet. Source: Frigidaire - Wine Cooler Use & Care Guide (A15310502)

Ice Machine Repair Cost Ranges

Before replacing an ice machine in Suffolk, compare the repair with a new unit. Published ranges from cost guides:

A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer

Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.

What Suffolk Owners Should Know

Most ice machine calls in Suffolk come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.

Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services

In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.

Hiring a Repair Company in Suffolk

  • What guarantee do you give on parts and labor?
  • Do you work on my ice machine brand and type (undercounter, built-in, freestanding or countertop)?
  • Can you check the drain and drain pump as well as the ice-making side?

Ice Machine Repair FAQs: Suffolk, VA

Does my ice maker need descaling?
Manufacturers publish a cleaning interval in the use and care guide, and hard water shortens it. Scale slows ice production and can stop a machine entirely, so a cleaning cycle is often the first step on a slow machine.
Why does my ice machine make cloudy ice?
Clear-ice machines depend on clean water flowing evenly over the freezing surface. Scale, a dirty water system or low water flow can make ice cloudy or soft, so cleaning is usually the first step.
Why is water coming from my ice machine?
Most leaks come from the drain: a clogged or kinked drain line, a failed drain pump or a drain that is not sloped correctly. Supply line connections are the next place to look.

Other Refrigeration Repair in Suffolk

Ice Machine Repair Near Suffolk

Before you call a Suffolk technician, check that the water supply valve is open, the machine has power, and the drain is not backed up. Note when it last made ice and whether it has been cleaned or descaled recently.

Get connected with an ice machine technician near Suffolk
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