A standalone ice machine is a small refrigeration system of its own, with its own water valve, freezing plate or grid, harvest cycle and drain. This page lists independent appliance repair companies serving Wilmington and the New Hanover County area, with companies that mention ice machines or refrigeration work shown first.
Ice Machine Repair Companies Near Wilmington
Our data shows 14 appliance repair companies inside a 30-mile radius of Wilmington. 11 of them are based in Wilmington itself, and the rest are spread across Rocky Point (1), Navassa (1), and Southport (1). The farthest listed company is about 22 miles out. Nearest on the list: Cape Fear Appliance Services, around 2.2 miles out. The 13 rated companies in range average 4.4 stars.
Companies are shown by relevance and distance from Wilmington. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| With 4.5+ stars and at least 10 reviews | 7 |
|---|---|
| Appliance repair companies in range (30 mi) | 14 |
| Distance to the three closest (mi) | 2.2, 3.0, 3.1 |
| Listing Saturday hours | 6 |
| Refrigerator repair in their categories | 3 |
| Name refrigeration work in their listing | 3 |
First up for Wilmington: Mr. Appliance of Wilmington NC (5.8 miles away, 4.8 stars from 1,215 reviews); Appliance Service Co (3.1 miles away, 4.7 stars from 240 reviews); A & D Appliance Repair (3.1 miles away, 4.8 stars from 140 reviews); Jamerson Appliance Repair (21.9 miles away, based in Southport, 4.9 stars from 830 reviews).
What Goes Wrong With Ice Machines
Ice Machine Problems Worth a Call
- Ice stuck to the plate or grid in a sheet
- Water leaking under the machine or cabinet
- Cloudy, soft or thin ice
- Loud noises during harvest or from the pump
What an Ice Machine Technician Checks
Refrigerator ice makers fail for different reasons than standalone machines. If yours is in the refrigerator door or freezer, the ice maker repair page for Wilmington is the better fit. Ice maker repair in Wilmington.
Related guides: ice maker repair cost or repair or replace a freezer or ice maker?.
Before Anyone Opens the Machine
After connecting the line, turn the water supply on and check every connection for leaks, and run tubing only where it will stay above freezing. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Plug the refrigerator or freezer into a grounded three-prong outlet; do not remove the ground prong or use an adapter or extension cord. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
What Ice Machine Repairs Cost
Before replacing an ice machine in Wilmington, compare the repair with a new unit. Published ranges from cost guides:
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Freestanding ice maker repair: $100–$300 Source: Fixr - How much does it cost to repair an ice maker?
- Built-in ice maker repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Local Notes for Wilmington
Most ice machine calls in Wilmington come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. ยง 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Hiring a Repair Company in Wilmington
- What is the service call or diagnostic fee, and is it applied to the repair?
- Is your company licensed where my state requires it, and insured?
- Can you give a written estimate before ordering parts?
Ice Machine Repair FAQs: Wilmington, NC
Why is my ice cloudy?
Which areas near Wilmington do these technicians cover?
Are you affiliated with any ice machine brand?
Other Refrigeration Repair in Wilmington
More Ice Machine Repair Pages Nearby
Before you call a Wilmington technician, check that the water supply valve is open, the machine has power, and the drain is not backed up. Note when it last made ice and whether it has been cleaned or descaled recently.