Most Samsung ice maker and freezer repairs in Wilmington involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. The Wilmington list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Wilmington NC
Within 30 miles of Wilmington there are 14 appliance repair companies in our data. 11 of them are based in Wilmington itself, and other nearby bases include Rocky Point (1), Navassa (1), and Southport (1). The farthest listed company is about 22 miles out. Nearest on the list: Cape Fear Appliance Services, around 2.2 miles out. None of the repair companies near Wilmington name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 13 rated companies in range average 4.4 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Three nearest companies, miles away | 2.2, 3.0, 3.1 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 7 |
| Listing Saturday hours | 6 |
| Mention refrigerators, freezers or ice makers | 3 |
| Appliance repair companies in range (30 mi) | 14 |
| Listed as refrigerator repair | 3 |
At the top of the Wilmington list: Appliance Service Co (3.1 miles away, 4.7 stars from 240 reviews); Mr. Appliance of Wilmington NC (5.8 miles away, 4.8 stars from 1,215 reviews); Jamerson Appliance Repair (21.9 miles away, based in Southport, 4.9 stars from 830 reviews); Island Appliance Repair (7.1 miles away, based in Navassa, 4.8 stars from 647 reviews).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker. On the freezer side, Samsung sells side-by-side refrigerator, top-freezer refrigerator, French door refrigerator (bottom freezer), and convertible upright freezer.
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- An ice maker light or error code on the display
- No ice at all, or only a few cubes a day
- Ice clumping in the bucket
Inside an Ice Maker Repair Visit
Compare with technicians who work on every brand: ice maker repair in Wilmington and freezer repair in Wilmington.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
Around Wilmington
Most ice maker calls in Wilmington come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near Wilmington
- Do you also repair the water dispenser and supply line?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Wilmington, NC
Why is my ice maker making tiny cubes?
Do you work for Samsung?
Is my Samsung ice maker worth repairing?
Other Refrigeration Repair in Wilmington
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Wilmington technician whether to look at water supply, cold air or the Samsung ice maker itself.