If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Roanoke list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near Roanoke
We found 17 appliance repair companies within 30 miles of Roanoke. 9 list an address in Roanoke, and other nearby bases include Christiansburg (2), Vinton (1), and Salem (1). Distances run up to about 26 miles. No company within 90 miles of Roanoke mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. GE Appliance Services is the nearest, roughly 1.0 miles from Roanoke. Rated companies nearby average 3.7 stars across 14 businesses.
Companies are shown by relevance and distance from Roanoke. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Rated 4.5 stars or higher (10+ reviews) | 3 |
|---|---|
| Listing Saturday hours | 7 |
| Mention refrigerators, freezers or ice makers | 7 |
| Distance to the three closest (mi) | 1.0, 1.1, 2.9 |
| Appliance repair companies in range (30 mi) | 17 |
| Refrigerator repair in their categories | 5 |
First up for Roanoke: Peerless Appliance Services (4.9 miles away, 4.9 stars from 1,204 reviews); Affordable Appliances Repair and Sales LLC (2.9 miles away, 4.8 stars from 35 reviews, lists Saturday hours); Sears Appliance Repair (2.9 miles away, 4.1 stars from 371 reviews, lists Saturday hours); Getz Appliance Repair and Refrigeration LLC (5.6 miles away, based in Salem, 5.0 stars from 5 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker.
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- An ice maker light or error code on the display
- Small, hollow or misshapen cubes
- Ice tastes or smells off
What Gets Fixed on a Roanoke Ice Maker Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Roanoke and freezer repair in Roanoke.
Owner Care for Samsung Ice Makers
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
- The freezer temperature if you have a thermometer
Local Notes for Roanoke
Most ice maker calls in Roanoke come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Hiring a Repair Company in Roanoke
- What is the service call or diagnostic fee, and is it applied to the repair?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Roanoke, VA
Is this Samsung customer service?
How do I find a technician who knows Samsung ice makers?
Why is my ice maker making tiny cubes?
Can the same technician fix my Samsung chest or upright freezer?
More Freezer and Ice Maker Repair in Roanoke, VA
Samsung Ice Maker & Freezer Repair Near Roanoke
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.