If your Whirlpool ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Rockford list starts with companies that name Whirlpool, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Whirlpool, and the technicians listed are independent repair companies, not the manufacturer.
Whirlpool Ice Maker & Freezer Repair Near Rockford
Within 30 miles of Rockford there are 35 appliance repair companies in our data. 9 list an address in Rockford, and the rest are spread across Freeport (5), Belvidere (3), and Loves Park (2). Appliance Repair Technologies Rockford is the nearest, roughly 0.9 miles from Rockford. No company within 30 miles of Rockford names Whirlpool in its listing, so the list adds matches from farther out and the closest appliance repair companies. Rated companies nearby average 4.6 stars across 29 businesses.
Companies are shown by relevance and distance from Rockford. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Three nearest companies, miles away | 0.9, 1.1, 1.2 |
|---|---|
| Mention ice makers | 1 |
| With 4.5+ stars and at least 10 reviews | 8 |
| Open on Saturdays (per listing) | 19 |
| Companies within 30 miles | 35 |
| Refrigerator repair in their categories | 5 |
| Mention refrigerators, freezers or ice makers | 7 |
At the top of the Rockford list: Whirlpool Appliance Repair (66.1 miles away, based in Chicago, 1.4 stars from 33 reviews, lists Saturday hours); Sears Appliance Repair (2.7 miles away, 4.3 stars from 78 reviews, lists Saturday hours); Sears Appliance Repair (4.6 miles away, 4.5 stars from 211 reviews, lists Saturday hours); Rockford Refrigeration Supply Co. & Air Pneumatic Tool Repair (4.6 miles away, based in Loves Park).
Whirlpool Ice and Freezer Designs
Whirlpool ice makers come in several designs, including in-door ice maker, in-freezer ice maker, 15-inch built-in standalone ice maker, and dual ice makers, and each one fails in its own way. Freezer styles include convertible chest freezer, side-by-side refrigerator, bottom-freezer refrigerator, and 4-door refrigerator.
Whirlpool Ice and Freezer Features
What a Whirlpool Technician Deals With
Some models have ice makers that store ice in the door rather than in the freezer. Source: Whirlpool - Compare Appliances (WRF767SDHZ vs WRX986SIHZ)
What Whirlpool Says to Check First
- Freestanding ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the drain cap is tight on the water pan and run the cleaning cycle. Source: Whirlpool Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- Ice maker leaking. Confirm the water filter is installed correctly and look for a loose water connection at the back of the unit or the hinge area. Source: Whirlpool Product Help - Leaking from the Ice Maker - Bottom Freezer Refrigerator
Before You Call: The Whirlpool Reset
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: Whirlpool Product Help - How to Turn the Ice Maker On and Off
Reading a Whirlpool Error Code
| Code | What it means |
|---|---|
| PO | Power outage alert: power was lost and the freezer warmed to about 18°F or higher. Source: Whirlpool Product Help - PO Error Code - Refrigerator |
Whirlpool Freezer Problems Worth a Service Call
- Heavy frost on the back wall or around the door
- Water pooling under or inside the freezer
- Food is soft or ice cream will not stay firm
How a Freezer Service Call Usually Goes in Rockford
Compare with technicians who work on every brand: ice maker repair in Rockford and freezer repair in Rockford.
Care Whirlpool Recommends
- Clean the ice bin with water and a soft cloth and dry it fully before putting it back, since ice particles left in a dirty bin cause clumping. Source: Whirlpool Product Help - Ice Clumping in Ice Bin - Refrigerator
- Run the cleaning cycle on a freestanding ice maker with one 16-ounce bottle of ice machine cleaner when the cleaning light comes on, at least every 9 months, or every 6 months with hard water. Source: Whirlpool Product Help - Why the Freestanding Ice Maker Should be Cleaned?
Brand guides: Whirlpool Ice Maker Not Working: Causes and Fixes.
Whirlpool Repair Cost Ranges
Most Whirlpool ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Whirlpool Call
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
Local Notes for Rockford
Most ice maker calls in Rockford come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Repair Company in Rockford
- What is the service call or diagnostic fee, and is it applied to the repair?
- What guarantee do you give on parts and labor?
- Do you also repair the water dispenser and supply line?
Whirlpool Ice Maker & Freezer Repair FAQs: Rockford, IL
Is my Whirlpool ice maker worth repairing?
How do I reset my ice maker?
What causes heavy frost buildup?
Other Refrigeration Repair in Rockford
More Whirlpool Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Whirlpool refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.