Samsung owners in Gillette usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Gillette WY
We found 7 appliance repair companies within 83 miles of Gillette. 2 list an address in Gillette, and the rest are spread across Sheridan (3) and Spearfish (2). The farthest listed company is about 83 miles out. Nearest on the list: Shield Appliance, around 1.2 miles out. None of the repair companies near Gillette name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 4 rated companies in range average 4.5 stars. Gillette is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Gillette. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Name refrigeration work in their listing | 4 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 2 |
| Listed as refrigerator repair | 4 |
| Open on Saturdays (per listing) | 3 |
| Three nearest companies, miles away | 1.2, 21.9, 79.3 |
| Repair companies inside 83 miles | 7 |
The leading options for Gillette are Shield Appliance (1.2 miles away, 4.5 stars from 25 reviews); Appliance Repair Company (21.9 miles away, 4.2 stars from 53 reviews); Sears Appliance Repair (81.4 miles away, based in Sheridan, lists Saturday hours); Sears Appliance Repair (82.4 miles away, based in Spearfish, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). On the freezer side, Samsung sells 4-Door Flex refrigerator, top-freezer refrigerator, convertible upright freezer, and French door refrigerator (bottom freezer).
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Common Samsung Ice Maker and Freezer Problems
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- Food is soft or ice cream will not stay firm
- Chest freezer exterior feels hot to the touch for a long time
How a Freezer Service Call Usually Goes in Gillette
Compare with technicians who work on every brand: ice maker repair in Gillette and freezer repair in Gillette.
Owner Care for Samsung Ice Makers
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
What Gillette Owners Should Know
Most ice maker calls in Gillette come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
The Wyoming State Fire Marshal licenses electricians, electrical contractors and limited technicians (including an HVAC category), and its licensing page lists no appliance repair license. Source: Wyoming State Fire Marshal: Electrical Licensing
In Wyoming, you can check a license with the Wyoming State Fire Marshal Public Portal (electrical licensing) or report a problem to the Wyoming Attorney General, Consumer Protection and Antitrust Unit.
Questions to Ask a Gillette Repair Technician
- Do you also repair the water dispenser and supply line?
- Can you give a written estimate before ordering parts?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Gillette, WY
Can the same technician fix my Samsung chest or upright freezer?
What should I do about a Samsung error code?
Is there a reset button on my ice maker?
Related Repair Pages for Gillette
Samsung Ice Maker & Freezer Repair Near Gillette
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Gillette technician whether to look at water supply, cold air or the Samsung ice maker itself.