Samsung owners in Rapid City usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Rapid City
We found 8 appliance repair companies within 60 miles of Rapid City. 5 list an address in Rapid City, and other nearby bases include Spearfish (2) and Hot Springs (1). Sears Appliance Repair is the nearest, roughly 1.7 miles from Rapid City. No company within 90 miles of Rapid City mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 6 rated companies in range average 4.8 stars. Because the nearest shops are farther out, ask each company whether Rapid City is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Companies within 60 miles | 8 |
|---|---|
| Open on Saturdays (per listing) | 3 |
| With 4.5+ stars and at least 10 reviews | 4 |
| Listed as refrigerator repair | 3 |
| Distance to the three closest (mi) | 1.7, 1.7, 1.8 |
| Name refrigeration work in their listing | 3 |
First up for Rapid City: Appliance Repair Services (1.7 miles away, 4.9 stars from 279 reviews); K&D Appliance Service (3.5 miles away, 4.8 stars from 1,304 reviews); Sears Appliance Repair (1.7 miles away, lists Saturday hours); Appliances & Electronics Repair Lab (4.2 miles away, 4.7 stars from 50 reviews, lists Saturday hours).
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- An ice maker light or error code on the display
- No ice at all, or only a few cubes a day
- Ice will not dispense even though the bucket is full
How a Freezer Service Call Usually Goes in Rapid City
More local options for any brand: ice maker repair in Rapid City and freezer repair in Rapid City.
Keeping a Samsung Ice Maker and Freezer Running
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
Around Rapid City
Most ice maker calls in Rapid City come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
The South Dakota Plumbing Commission issues Appliance Contractor and Appliance Installer licenses as plumbing specialty licenses; official pages reviewed did not spell out which appliance work they cover or whether repair alone requires one. Source: South Dakota Plumbing Commission - Licensing
In South Dakota, you can check a license with the South Dakota Plumbing Commission lists of licensees (specialty licensees, including appliance) or report a problem to the South Dakota Attorney General, Division of Consumer Protection.
Before You Book in Rapid City
- Is your company licensed where my state requires it, and insured?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Rapid City, SD
Can the same technician fix my Samsung chest or upright freezer?
What causes heavy frost buildup?
Do you work for Samsung?
How do I find a technician who knows Samsung ice makers?
Related Repair Pages for Rapid City
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Rapid City technician whether to look at water supply, cold air or the Samsung ice maker itself.