Most Samsung ice maker and freezer repairs in Sturgis involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Sturgis SD
Our data shows 7 appliance repair companies inside a 60-mile radius of Sturgis. The rest are spread across Rapid City (5) and Spearfish (2). Nearest on the list: T & W Appliance LLC, around 17.8 miles out. None of the repair companies near Sturgis name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Across 5 rated companies, the average public rating is 4.7 stars. Because the nearest shops are farther out, ask each company whether Sturgis is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Open on Saturdays (per listing) | 3 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 4 |
| Name refrigeration work in their listing | 3 |
| Three nearest companies, miles away | 17.8, 18.6, 23.4 |
| Listed as refrigerator repair | 3 |
| Companies within 60 miles | 7 |
At the top of the Sturgis list: Appliance Repair Services (28.9 miles away, based in Rapid City, 4.9 stars from 279 reviews); Sears Appliance Repair (18.6 miles away, based in Spearfish, lists Saturday hours); K&D Appliance Service (27.4 miles away, based in Rapid City, 4.8 stars from 1,304 reviews); Sears Appliance Repair (27.0 miles away, based in Rapid City, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way.
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Heavy frost on the back wall or around the door
- Freezer runs constantly but stays warm
- Chest freezer exterior feels hot to the touch for a long time
How an Ice Maker Service Call Usually Goes in Sturgis
Compare with technicians who work on every brand: ice maker repair in Sturgis and freezer repair in Sturgis.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
Local Notes for Sturgis
Most ice maker calls in Sturgis come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
The South Dakota Plumbing Commission issues Appliance Contractor and Appliance Installer licenses as plumbing specialty licenses; official pages reviewed did not spell out which appliance work they cover or whether repair alone requires one. Source: South Dakota Plumbing Commission - Licensing
In South Dakota, you can check a license with the South Dakota Plumbing Commission lists of licensees (specialty licensees, including appliance) or report a problem to the South Dakota Attorney General, Division of Consumer Protection.
Hiring a Repair Company in Sturgis
- What guarantee do you give on parts and labor?
- Can you get the ice maker assembly or valve for my model quickly?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Sturgis, SD
Can the same technician fix my Samsung chest or upright freezer?
Why is there so much frost in my freezer?
Why is my Samsung refrigerator showing a code?
Related Repair Pages for Sturgis
Samsung Ice Maker & Freezer Repair Near Sturgis
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Sturgis technician whether to look at water supply, cold air or the Samsung ice maker itself.