A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Charleston
We found 25 appliance repair companies within 60 miles of Charleston. 6 of them are based in Charleston itself, and other nearby bases include Oak Hill (2), Huntington (2), and Elkview (1). Distances run up to about 60 miles. None of the repair companies near Charleston name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Yes Appliance Repair Charleston, WV is the nearest, roughly 0.6 miles from Charleston. Rated companies nearby average 4.1 stars across 21 businesses. Because the nearest shops are farther out, ask each company whether Charleston is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Distance to the three closest (mi) | 0.6, 1.2, 1.5 |
|---|---|
| Mention refrigerators, freezers or ice makers | 10 |
| Refrigerator repair in their categories | 8 |
| Open on Saturdays (per listing) | 16 |
| Companies within 60 miles | 25 |
| With 4.5+ stars and at least 10 reviews | 4 |
Closest matches for Charleston: Sears Appliance Repair (2.4 miles away, 4.6 stars from 21 reviews, lists Saturday hours); Sears Appliance Repair (10.4 miles away, based in Elkview, 4.2 stars from 6 reviews, lists Saturday hours); Sears Appliance Repair (4.8 miles away, 4.3 stars from 41 reviews, lists Saturday hours); Sears Appliance Repair (10.7 miles away, based in St Albans, 4.3 stars from 23 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker. On the freezer side, Samsung sells convertible upright freezer, top-freezer refrigerator, 4-Door Flex refrigerator, and bottom-freezer refrigerator.
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Common Samsung Ice Maker and Freezer Problems
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice tastes or smells off
- Small, hollow or misshapen cubes
- Ice maker or ice compartment frozen over
What Gets Fixed on a Charleston Freezer Call
More local options for any brand: ice maker repair in Charleston and freezer repair in Charleston.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
Local Notes for Charleston
Most ice maker calls in Charleston come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
West Virginia's Division of Labor certifies HVAC technicians for installing, maintaining and repairing heating, ventilating and cooling system components, and the law has no specific appliance repair license or exemption. Source: West Virginia Code Chapter 21, Article 16 (HVAC technician certification), Division of Labor
In West Virginia, you can check a license with the West Virginia Contractor Licensing Board License Lookup or report a problem to the West Virginia Attorney General, Consumer Protection and Antitrust Division.
Hiring a Repair Company in Charleston
- Do you also repair the water dispenser and supply line?
- What guarantee do you give on parts and labor?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Charleston, WV
Should I repair or replace my Samsung refrigerator?
Why are my ice cubes small or hollow?
What should I do about a Samsung error code?
What causes heavy frost buildup?
More Freezer and Ice Maker Repair in Charleston, WV
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Charleston technician bring the right parts.