Samsung owners in Cross Lanes usually want two things from a repair company: experience with the brand and quick access to parts. The Cross Lanes list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near Cross Lanes
Our data shows 27 appliance repair companies inside a 60-mile radius of Cross Lanes. Other nearby bases include Charleston (6), Huntington (2), and Oak Hill (2). The farthest listed company is about 59 miles out. No company within 90 miles of Cross Lanes mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Sears Appliance Repair, about 4.4 miles away. Rated companies nearby average 4.2 stars across 24 businesses. Because the nearest shops are farther out, ask each company whether Cross Lanes is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listing Saturday hours | 18 |
|---|---|
| Appliance repair companies in range (60 mi) | 27 |
| Mention refrigerators, freezers or ice makers | 11 |
| Three nearest companies, miles away | 4.4, 6.6, 7.2 |
| Refrigerator repair in their categories | 8 |
| With 4.5+ stars and at least 10 reviews | 5 |
First up for Cross Lanes: Sears Appliance Repair (7.2 miles away, based in Charleston, 4.6 stars from 21 reviews, lists Saturday hours); Sears Appliance Repair (4.4 miles away, based in St Albans, 4.3 stars from 23 reviews, lists Saturday hours); Sears Appliance Repair (14.7 miles away, based in Elkview, 4.2 stars from 6 reviews, lists Saturday hours); Sears Appliance Repair (8.9 miles away, based in Scott Depot, 4.1 stars from 39 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker. On the freezer side, Samsung sells side-by-side refrigerator, top-freezer refrigerator, 4-Door Flex refrigerator, and bottom-freezer refrigerator.
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Small, hollow or misshapen cubes
- Ice clumping in the bucket
- An ice maker light or error code on the display
How an Ice Maker Service Call Usually Goes in Cross Lanes
Compare with technicians who work on every brand: ice maker repair in Cross Lanes and freezer repair in Cross Lanes.
Care Samsung Recommends
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- When the water filter was last changed
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
What Cross Lanes Owners Should Know
Most ice maker calls in Cross Lanes come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
West Virginia's Division of Labor certifies HVAC technicians for installing, maintaining and repairing heating, ventilating and cooling system components, and the law has no specific appliance repair license or exemption. Source: West Virginia Code Chapter 21, Article 16 (HVAC technician certification), Division of Labor
In West Virginia, you can check a license with the West Virginia Contractor Licensing Board License Lookup or report a problem to the West Virginia Attorney General, Consumer Protection and Antitrust Division.
Hiring a Repair Company in Cross Lanes
- Can you get the ice maker assembly or valve for my model quickly?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Cross Lanes, WV
What should I do about a Samsung error code?
How do I find a technician who knows Samsung ice makers?
Why is there so much frost in my freezer?
Related Repair Pages for Cross Lanes
Samsung Ice Maker & Freezer Repair Near Cross Lanes
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Cross Lanes technician whether to look at water supply, cold air or the Samsung ice maker itself.