Samsung owners in Rocky Mount usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Rocky Mount VA
Within 30 miles of Rocky Mount there are 19 appliance repair companies in our data. 1 of them are based in Rocky Mount itself, and the rest are spread across Roanoke (9), Bassett (2), and Moneta (1). The closest is Perfektnoten, about 0.6 miles away. None of the repair companies near Rocky Mount name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 16 rated companies in range average 3.4 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention refrigerators, freezers or ice makers | 6 |
|---|---|
| Companies within 30 miles | 19 |
| Listed as refrigerator repair | 4 |
| Open on Saturdays (per listing) | 6 |
| With 4.5+ stars and at least 10 reviews | 2 |
| Distance to the three closest (mi) | 0.6, 12.1, 16.5 |
At the top of the Rocky Mount list: Peerless Appliance Services (23.9 miles away, based in Roanoke, 4.9 stars from 1,204 reviews); Affordable Appliances Repair and Sales LLC (17.5 miles away, based in Roanoke, 4.8 stars from 35 reviews, lists Saturday hours); Sears Appliance Repair (16.7 miles away, based in Roanoke, 4.1 stars from 371 reviews, lists Saturday hours); Getz Appliance Repair and Refrigeration LLC (22.1 miles away, based in Salem, 5.0 stars from 5 reviews, lists Saturday hours).
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Heavy frost on the back wall or around the door
- Freezer runs constantly but stays warm
- Door or lid does not seal or pops back open
What a Freezer Technician Checks
More local options for any brand: ice maker repair in Rocky Mount and freezer repair in Rocky Mount.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
- Whether the water dispenser still works
Around Rocky Mount
Most ice maker calls in Rocky Mount come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Hiring a Repair Company in Rocky Mount
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Rocky Mount, VA
Is this Samsung customer service?
Can the same technician fix my Samsung chest or upright freezer?
Why are my ice cubes small or hollow?
Is my Samsung ice maker worth repairing?
Other Refrigeration Repair in Rocky Mount
Samsung Ice Maker & Freezer Repair Near Rocky Mount
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.