Samsung owners in Martinsville usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Martinsville, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Martinsville
13 repair companies serve Martinsville from within 30 miles. The rest are spread across Eden (3), Bassett (2), and Danville (2). The farthest listed company is about 30 miles out. The closest is Randall's Appliances & Plumbing, about 10.5 miles away. None of the repair companies near Martinsville name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Rated companies nearby average 3.7 stars across 12 businesses.
Companies are shown by relevance and distance from Martinsville. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Open on Saturdays (per listing) | 5 |
|---|---|
| Mention refrigerators, freezers or ice makers | 1 |
| With 4.5+ stars and at least 10 reviews | 3 |
| Distance to the three closest (mi) | 10.5, 11.7, 12.3 |
| Appliance repair companies in range (30 mi) | 13 |
At the top of the Martinsville list: Mike's Refrigeration - Heating Repair (12.3 miles away, based in Eden, 5.0 stars from 1 reviews, lists Saturday hours); Triad Appliance Repair Services (19.5 miles away, based in Mayodan, 4.9 stars from 34 reviews); Old Dominion Appliance Services (18.4 miles away, based in Danville, 4.5 stars from 10 reviews); Patrick Henry Appliance Services (13.8 miles away, based in Patrick Springs, 3.0 stars from 2 reviews).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker. Freezer styles include convertible upright freezer, top-freezer refrigerator, bottom-freezer refrigerator, and side-by-side refrigerator.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice tastes or smells off
- Small, hollow or misshapen cubes
- Water dispenser works but the ice maker does not
What Gets Fixed on a Martinsville Freezer Call
Compare with technicians who work on every brand: ice maker repair in Martinsville and freezer repair in Martinsville.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
- When the water filter was last changed
What Martinsville Owners Should Know
Most ice maker calls in Martinsville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Questions to Ask a Martinsville Repair Technician
- Is your company licensed where my state requires it, and insured?
- What guarantee do you give on parts and labor?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Martinsville, VA
Is this Samsung customer service?
Can the same technician fix my Samsung chest or upright freezer?
Why is there so much frost in my freezer?
More Freezer and Ice Maker Repair in Martinsville, VA
Samsung Ice Maker & Freezer Repair Near Martinsville
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Martinsville technician whether to look at water supply, cold air or the Samsung ice maker itself.