A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near Stokesdale
We found 40 appliance repair companies within 30 miles of Stokesdale. Other nearby bases include Greensboro (14), High Point (10), and Winston-Salem (7). The closest is ProCare Appliance Repair, about 7.9 miles away. None of the repair companies near Stokesdale name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Across 27 rated companies, the average public rating is 4.4 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Open on Saturdays (per listing) | 41 |
|---|---|
| Listed as refrigerator repair | 6 |
| Name refrigeration work in their listing | 7 |
| Appliance repair companies in range (30 mi) | 56 |
| Rated 4.5 stars or higher (10+ reviews) | 13 |
| Distance to the three closest (mi) | 7.9, 8.4, 9.0 |
First up for Stokesdale: Sears Appliance Repair (13.1 miles away, based in Greensboro, 4.4 stars from 955 reviews, lists Saturday hours); Convenient Appliance Service (13.5 miles away, based in Greensboro, 4.9 stars from 1,961 reviews); John Michael & Associates, Inc. (16.0 miles away, based in High Point, 4.7 stars from 230 reviews); Advanced Appliance Service (19.9 miles away, based in Winston-Salem, 4.6 stars from 2,746 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Freezer runs constantly but stays warm
- Chest freezer exterior feels hot to the touch for a long time
- Door or lid does not seal or pops back open
Inside an Ice Maker Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Stokesdale and freezer repair in Stokesdale.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
What Stokesdale Owners Should Know
Most ice maker calls in Stokesdale come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Before You Book in Stokesdale
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Stokesdale, NC
Do you repair Samsung standalone freezers too?
Is this Samsung customer service?
How do I reset my ice maker?
More Freezer and Ice Maker Repair in Stokesdale, NC
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Stokesdale technician bring the right parts.