Most Samsung ice maker and freezer repairs in Orem involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Orem, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Orem
We found 40 appliance repair companies within 30 miles of Orem. 9 of them are based in Orem itself, and the rest are spread across Provo (7), American Fork (5), and Springville (4). Distances run up to about 12 miles. The closest is Renew Orem Appliance Repair, about 1.0 miles away. None of the repair companies near Orem name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 27 rated companies in range average 4.4 stars.
Companies are shown by relevance and distance from Orem. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Companies within 30 miles | 60 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 11 |
| Distance to the three closest (mi) | 1.0, 1.1, 1.2 |
| Listing Saturday hours | 42 |
| Listed as refrigerator repair | 6 |
| Name refrigeration work in their listing | 9 |
The leading options for Orem are Brothers Masters (2.2 miles away, based in Provo, 5.0 stars from 30 reviews, lists Saturday hours); ASA Appliance and Refrigeration (4.8 miles away, based in Provo, 4.1 stars from 93 reviews, lists Saturday hours); Sears Appliance Repair (5.9 miles away, based in Provo, 2.3 stars from 3 reviews, lists Saturday hours); Utah Appliance Rental (1.8 miles away, 4.9 stars from 51 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker, and each one fails in its own way.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Ice tastes or smells off
- Ice clumping in the bucket
- Water dispenser works but the ice maker does not
How a Freezer Service Call Usually Goes in Orem
More local options for any brand: ice maker repair in Orem and freezer repair in Orem.
Owner Care for Samsung Ice Makers
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Any light, code or message on the display
- When the water filter was last changed
- The brand, model and serial number from the label inside the fresh-food section
What Orem Owners Should Know
Most ice maker calls in Orem come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Utah has no contractor classification for appliance repair, but under the Construction Trades Licensing Act anyone who installs, repairs or replaces a residential or commercial gas appliance must hold natural gas technician certification, even on jobs otherwise too small to need a contractor license. Source: Utah Legislature H.B. 49 (2004), Natural Gas Technician Certification, amending Utah Code 58-55-305 and 58-55-308
In Utah, you can check a license with the Utah Licensee Lookup and Verification (Verify a License) or report a problem to the Utah Department of Commerce, Division of Consumer Protection.
Hiring a Repair Company in Orem
- Can you give a written estimate before ordering parts?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Orem, UT
Which Orem technicians work on Samsung?
Should I repair or replace my Samsung refrigerator?
Do you repair Samsung standalone freezers too?
Other Refrigeration Repair in Orem
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Orem technician bring the right parts.