A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Highland, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Highland UT
Our data shows 40 appliance repair companies inside a 30-mile radius of Highland. The rest are spread across Lehi (5), American Fork (5), and Draper (5). Nearest on the list: Cedar Appliance Repair Solutions, around 1.6 miles out. None of the repair companies near Highland name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Rated companies nearby average 4.5 stars across 23 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| With 4.5+ stars and at least 10 reviews | 6 |
|---|---|
| Listing Saturday hours | 42 |
| Mention refrigerators, freezers or ice makers | 5 |
| Companies within 30 miles | 60 |
| Distance to the three closest (mi) | 1.6, 1.7, 2.8 |
| Refrigerator repair in their categories | 4 |
The leading options for Highland are Vertex Appliance Repair (7.6 miles away, based in Saratoga Springs, 4.9 stars from 172 reviews); Salt Lake Refrigerator Repair (7.4 miles away, based in Vineyard, 4.3 stars from 6 reviews); Refrigerate (7.2 miles away, based in Lindon, 4.0 stars from 297 reviews, lists Saturday hours); SAAGA Appliance Repair & Refrigeration (8.0 miles away, based in Draper, lists Saturday hours).
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Small, hollow or misshapen cubes
- Ice maker or ice compartment frozen over
- Ice tastes or smells off
What an Ice Maker Technician Checks
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Highland and freezer repair in Highland.
Care Samsung Recommends
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- When the water filter was last changed
- Whether the water dispenser still works
Freezer and Ice Maker Notes for Highland, UT
Most ice maker calls in Highland come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Utah has no contractor classification for appliance repair, but under the Construction Trades Licensing Act anyone who installs, repairs or replaces a residential or commercial gas appliance must hold natural gas technician certification, even on jobs otherwise too small to need a contractor license. Source: Utah Legislature H.B. 49 (2004), Natural Gas Technician Certification, amending Utah Code 58-55-305 and 58-55-308
In Utah, you can check a license with the Utah Licensee Lookup and Verification (Verify a License) or report a problem to the Utah Department of Commerce, Division of Consumer Protection.
Hiring a Repair Company in Highland
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you give a written estimate before ordering parts?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Highland, UT
How do I find a technician who knows Samsung ice makers?
Why is there so much frost in my freezer?
Why is my ice maker making tiny cubes?
Is my Samsung ice maker worth repairing?
More Freezer and Ice Maker Repair in Highland, UT
Samsung Ice Maker & Freezer Repair Near Highland
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Highland technician whether to look at water supply, cold air or the Samsung ice maker itself.