If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Pleasant Grove list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Pleasant Grove UT
We found 40 appliance repair companies within 30 miles of Pleasant Grove. 2 of them are based in Pleasant Grove itself, and other nearby bases include Orem (9), Provo (7), and American Fork (5). Distances run up to about 12 miles. None of the repair companies near Pleasant Grove name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Rapid Appliance Repair Pleasant Grove is the nearest, roughly 0.6 miles from Pleasant Grove. The 27 rated companies in range average 4.5 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Open on Saturdays (per listing) | 43 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 9 |
| Distance to the three closest (mi) | 0.6, 0.9, 1.3 |
| Refrigerator repair in their categories | 4 |
| Name refrigeration work in their listing | 7 |
| Repair companies inside 30 miles | 60 |
The leading options for Pleasant Grove are Brothers Masters (6.2 miles away, based in Provo, 5.0 stars from 30 reviews, lists Saturday hours); ASA Appliance and Refrigeration (10.3 miles away, based in Provo, 4.1 stars from 93 reviews, lists Saturday hours); Salt Lake Refrigerator Repair (3.0 miles away, based in Vineyard, 4.3 stars from 6 reviews); Vertex Appliance Repair (10.4 miles away, based in Saratoga Springs, 4.9 stars from 172 reviews).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. Freezer styles include side-by-side refrigerator, top-freezer refrigerator, 4-Door Flex refrigerator, and French door refrigerator (bottom freezer).
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Clicking, buzzing or a loud fan
- Heavy frost on the back wall or around the door
- Freezer is too cold and freezing everything solid
What an Ice Maker Technician Checks
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Pleasant Grove and freezer repair in Pleasant Grove.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
Freezer and Ice Maker Notes for Pleasant Grove, UT
Most ice maker calls in Pleasant Grove come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Utah has no contractor classification for appliance repair, but under the Construction Trades Licensing Act anyone who installs, repairs or replaces a residential or commercial gas appliance must hold natural gas technician certification, even on jobs otherwise too small to need a contractor license. Source: Utah Legislature H.B. 49 (2004), Natural Gas Technician Certification, amending Utah Code 58-55-305 and 58-55-308
In Utah, you can check a license with the Utah Licensee Lookup and Verification (Verify a License) or report a problem to the Utah Department of Commerce, Division of Consumer Protection.
Hiring a Repair Company in Pleasant Grove
- How often do you repair Samsung ice makers, including door-mounted ones?
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Pleasant Grove, UT
Should I repair or replace my Samsung refrigerator?
Why is there so much frost in my freezer?
Why is my Samsung refrigerator showing a code?
Is there a reset button on my ice maker?
More Freezer and Ice Maker Repair in Pleasant Grove, UT
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Pleasant Grove technician bring the right parts.