A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Longview
Our data shows 37 appliance repair companies inside a 60-mile radius of Longview. 5 list an address in Longview, and other nearby bases include Shreveport (10), Tyler (7), and Jacksonville (3). Distances run up to about 59 miles. Of those, 1 mentions Samsung by name. Sears Appliance Repair is the nearest, roughly 1.5 miles from Longview. Across 33 rated companies, the average public rating is 4.0 stars. Longview is a smaller market, so expect a longer drive and ask whether a trip charge applies.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Refrigerator repair in their categories | 11 |
|---|---|
| Name ice maker work | 1 |
| Mention Samsung | 1 |
| With 4.5+ stars and at least 10 reviews | 10 |
| Repair companies inside 60 miles | 37 |
| Three nearest companies, miles away | 1.5, 1.7, 1.8 |
| Open on Saturdays (per listing) | 16 |
| Mention refrigerators, freezers or ice makers | 13 |
At the top of the Longview list: Sears Appliance Repair (1.5 miles away, 4.5 stars from 206 reviews, lists Saturday hours); Mr. Appliance of East Texas (36.6 miles away, based in Tyler, 4.7 stars from 1,263 reviews); Sears Appliance Repair (23.3 miles away, based in Marshall, 4.3 stars from 77 reviews, lists Saturday hours); Bulldawg Appliance Repair (34.7 miles away, based in Carthage, 3.9 stars from 50 reviews).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way. Freezer styles include side-by-side refrigerator, convertible upright freezer, bottom-freezer refrigerator, and French door refrigerator (bottom freezer).
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Clicking, buzzing or a loud fan
- Door or lid does not seal or pops back open
- Freezer runs constantly but stays warm
What Gets Fixed on a Longview Ice Maker Call
Compare with technicians who work on every brand: ice maker repair in Longview and freezer repair in Longview.
Care Samsung Recommends
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
Local Notes for Longview
Most ice maker calls in Longview come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, §1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
Before You Book in Longview
- Do you also repair the water dispenser and supply line?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: Longview, TX
How do I find a technician who knows Samsung ice makers?
Why is my ice maker making tiny cubes?
Can the same technician fix my Samsung chest or upright freezer?
Related Repair Pages for Longview
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.