If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The San Antonio list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, San Antonio TX
40 repair companies serve San Antonio from within 30 miles. 37 of them are based in San Antonio itself, and the rest are spread across Alamo Heights (1), Kirby (1), and Helotes (1). The farthest listed company is about 11 miles out. No company within 90 miles of San Antonio mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Mike's Appliance Service, around 1.1 miles out. Rated companies nearby average 4.4 stars across 37 businesses.
Companies are shown by relevance and distance from San Antonio. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Companies within 30 miles | 60 |
|---|---|
| Listing Saturday hours | 42 |
| Listed as refrigerator repair | 15 |
| Rated 4.5 stars or higher (10+ reviews) | 25 |
| Distance to the three closest (mi) | 1.1, 1.7, 1.9 |
| Name refrigeration work in their listing | 15 |
Closest matches for San Antonio: Coast Appliance Repair & AC (8.7 miles away, 4.9 stars from 886 reviews, lists Saturday hours); ProStar Appliance Repair (6.1 miles away, 4.9 stars from 1,515 reviews, lists Saturday hours); Mr. Appliance of San Antonio (8.5 miles away, 4.6 stars from 796 reviews, lists Saturday hours); VoltFix Appliance Repair LLC (8.8 miles away, 5.0 stars from 325 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker. On the freezer side, Samsung sells bottom-freezer refrigerator, French door refrigerator (bottom freezer), convertible upright freezer, and top-freezer refrigerator.
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Water leaking from the ice maker or dispenser
- Water dispenser works but the ice maker does not
- Ice tastes or smells off
What Gets Fixed on a San Antonio Ice Maker Call
More local options for any brand: ice maker repair in San Antonio and freezer repair in San Antonio.
Care Samsung Recommends
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- When the water filter was last changed
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
What San Antonio Owners Should Know
Most ice maker calls in San Antonio come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, §1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
Hiring a Repair Company in San Antonio
- Can you give a written estimate before ordering parts?
- What guarantee do you give on parts and labor?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: San Antonio, TX
Why is there so much frost in my freezer?
Is my Samsung ice maker worth repairing?
Can the same technician fix my Samsung chest or upright freezer?
Why are my ice cubes small or hollow?
Related Repair Pages for San Antonio
Samsung Ice Maker & Freezer Repair Near San Antonio
Note whether the water dispenser still works and what temperature the freezer holds. It tells a San Antonio technician whether to look at water supply, cold air or the Samsung ice maker itself.