KitchenAid owners in Longview usually want two things from a repair company: experience with the brand and quick access to parts. The Longview list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
KitchenAid Ice Maker & Freezer Repair Near Longview
Our data shows 37 appliance repair companies inside a 60-mile radius of Longview. 5 list an address in Longview, and the rest are spread across Shreveport (10), Tyler (7), and Jacksonville (3). 1 of them mentions KitchenAid in their listing or website. The closest is Sears Appliance Repair, about 1.5 miles away. Across 33 rated companies, the average public rating is 4.0 stars. Longview is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Longview. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Distance to the three closest (mi) | 1.5, 1.7, 1.8 |
|---|---|
| Appliance repair companies in range (60 mi) | 37 |
| Name refrigeration work in their listing | 13 |
| Mention KitchenAid | 1 |
| Refrigerator repair in their categories | 11 |
| Listing Saturday hours | 16 |
| With 4.5+ stars and at least 10 reviews | 10 |
| Name ice maker work | 1 |
Closest matches for Longview: Sears Appliance Repair (1.5 miles away, 4.5 stars from 206 reviews, lists Saturday hours); Mr. Appliance of East Texas (36.6 miles away, based in Tyler, 4.7 stars from 1,263 reviews); Alden's Air & Appliance Repair (11.8 miles away, based in Hallsville, 4.6 stars from 142 reviews, lists Saturday hours); Sears Appliance Repair (23.3 miles away, based in Marshall, 4.3 stars from 77 reviews, lists Saturday hours).
Which KitchenAid Ice Maker Do You Have?
Know which KitchenAid ice maker you have before you call: KitchenAid sells dual ice makers, In-Door-Ice system, in-freezer ice maker, and undercounter freezer-drawer ice maker. On the freezer side, KitchenAid sells side-by-side refrigerator, built-in side-by-side refrigerator, undercounter refrigerator/freezer drawers, and French door refrigerator (bottom freezer).
KitchenAid Ice and Freezer Features
How KitchenAid Ice Makers and Freezers Work
An electric water valve feeds the ice maker and dispenser, and it buzzes if the ice maker is switched on without a water supply connected. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
Common KitchenAid Ice Maker and Freezer Problems
- Ice maker not making ice. Check that the water line is connected, the valve is fully open and the line is not kinked, confirm the freezer is at 0 to 5°F, then reset the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
- Ice dispenser not working. If ice is lodged in the dispenser, set a towel and dish under the chute and let the ice thaw on its own. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
The KitchenAid Ice Maker Test
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
When to Call for KitchenAid Ice Maker Repair
- No ice at all, or only a few cubes a day
- Ice clumping in the bucket
- Ice maker clicks or hums but does not fill
How a Freezer Service Call Usually Goes in Longview
Compare with technicians who work on every brand: ice maker repair in Longview and freezer repair in Longview.
Care KitchenAid Recommends
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
Budgeting for a KitchenAid Ice Maker Repair
Price the repair before replacing a KitchenAid refrigerator or freezer. Published ranges for common jobs:
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
Around Longview
Most ice maker calls in Longview come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, §1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
Hiring a Repair Company in Longview
- What guarantee do you give on parts and labor?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Is your company licensed where my state requires it, and insured?
KitchenAid Ice Maker & Freezer Repair FAQs: Longview, TX
What should I do about a KitchenAid error code?
Why is there so much frost in my freezer?
Which Longview technicians work on KitchenAid?
Is this KitchenAid customer service?
Related Repair Pages for Longview
KitchenAid Ice Maker & Freezer Repair Near Longview
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.