Most Samsung ice maker and freezer repairs in Carthage involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. The Carthage list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Carthage
40 repair companies serve Carthage from within 60 miles. 1 list an address in Carthage, and other nearby bases include Shreveport (11), Tyler (6), and Longview (5). 1 lists Samsung specifically. The closest is Bulldawg Appliance Repair, about 0.8 miles away. Across 35 rated companies, the average public rating is 3.9 stars. Because the nearest shops are farther out, ask each company whether Carthage is inside its regular service area.
Companies are shown by relevance and distance from Carthage. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention ice makers | 1 |
|---|---|
| Name refrigeration work in their listing | 12 |
| Mention Samsung | 1 |
| Companies within 60 miles | 40 |
| Listing Saturday hours | 19 |
| Rated 4.5 stars or higher (10+ reviews) | 8 |
| Three nearest companies, miles away | 0.8, 26.0, 27.4 |
| Refrigerator repair in their categories | 10 |
The leading options for Carthage are Bulldawg Appliance Repair (0.8 miles away, 3.9 stars from 50 reviews); Sears Appliance Repair (27.4 miles away, based in Marshall, 4.3 stars from 77 reviews, lists Saturday hours); Mr. Appliance of Bossier City (41.4 miles away, based in Shreveport, 4.8 stars from 470 reviews); Sears Appliance Repair (36.0 miles away, based in Longview, 4.5 stars from 206 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker.
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice maker or ice compartment frozen over
- Water dispenser works but the ice maker does not
- Ice will not dispense even though the bucket is full
What an Ice Maker Technician Checks
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Carthage and freezer repair in Carthage.
Owner Care for Samsung Ice Makers
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
- Any light, code or message on the display
Local Notes for Carthage
Most ice maker calls in Carthage come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Texas has no separate appliance repair license; under the Plumbing License Law, appliance dealers and their employees may install and service appliances (other than water heaters) without a plumbing license when hooking up to existing openings with a code-approved appliance connector, while other gas or water piping work generally requires a plumbing license. Source: Plumbing License Law, Tex. Occ. Code ch. 1301, §1301.053 (Texas State Board of Plumbing Examiners)
In Texas, you can check a license with the Texas plumbing Public License Search or report a problem to the Texas Attorney General, Consumer Protection Division.
Questions to Ask a Carthage Repair Technician
- Do you also repair the water dispenser and supply line?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Carthage, TX
How do I find a technician who knows Samsung ice makers?
How do I reset my ice maker?
Why are my ice cubes small or hollow?
Is this Samsung customer service?
Related Repair Pages for Carthage
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Carthage technician bring the right parts.