Samsung owners in Crossville usually want two things from a repair company: experience with the brand and quick access to parts. The Crossville list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Crossville TN
Our data shows 40 appliance repair companies inside a 60-mile radius of Crossville. 4 list an address in Crossville, and the rest are spread across Knoxville (9), Cleveland (4), and Harriman (3). The farthest listed company is about 60 miles out. The closest is Burgess Appliance Services, about 0.4 miles away. None of the repair companies near Crossville name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 40 rated companies in range average 4.4 stars. Crossville is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Refrigerator repair in their categories | 16 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 21 |
| Name refrigeration work in their listing | 16 |
| Companies within 60 miles | 41 |
| Three nearest companies, miles away | 0.4, 0.9, 1.6 |
| Listing Saturday hours | 21 |
Closest matches for Crossville: Sears Appliance Repair (0.9 miles away, 4.6 stars from 96 reviews, lists Saturday hours); Pattersons Home Appliances (1.6 miles away, 4.4 stars from 78 reviews, lists Saturday hours); Parris Heating and Air (4.4 miles away, 5.0 stars from 12 reviews, lists Saturday hours); Pattersons Home Appliances (27.4 miles away, based in Harriman, 4.5 stars from 121 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker. Freezer styles include side-by-side refrigerator, bottom-freezer refrigerator, convertible upright freezer, and 4-Door Flex refrigerator.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice maker or ice compartment frozen over
- Ice maker clicks or hums but does not fill
- Small, hollow or misshapen cubes
Inside a Freezer Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Crossville and freezer repair in Crossville.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
- Any light, code or message on the display
Around Crossville
Most ice maker calls in Crossville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
Questions to Ask a Crossville Repair Technician
- Can you get the ice maker assembly or valve for my model quickly?
- Do you also repair the water dispenser and supply line?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Crossville, TN
Should I repair or replace my Samsung refrigerator?
Do you repair Samsung standalone freezers too?
Do you work for Samsung?
Why is my Samsung refrigerator showing a code?
Related Repair Pages for Crossville
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Crossville technician whether to look at water supply, cold air or the Samsung ice maker itself.