If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Harriman, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Harriman
We found 20 appliance repair companies within 30 miles of Harriman. 3 list an address in Harriman, and the rest are spread across Knoxville (6), Crossville (4), and Lenoir City (3). The farthest listed company is about 29 miles out. Nearest on the list: Sears Appliance Repair, around 0.3 miles out. No company within 90 miles of Harriman mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 20 rated companies in range average 4.5 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Rated 4.5 stars or higher (10+ reviews) | 12 |
|---|---|
| Listing Saturday hours | 12 |
| Distance to the three closest (mi) | 0.3, 2.8, 4.1 |
| Mention refrigerators, freezers or ice makers | 10 |
| Listed as refrigerator repair | 10 |
| Appliance repair companies in range (30 mi) | 20 |
At the top of the Harriman list: Pattersons Home Appliances (2.8 miles away, 4.5 stars from 121 reviews, lists Saturday hours); Sears Appliance Repair (0.3 miles away, 4.3 stars from 113 reviews, lists Saturday hours); Eleet Appliance Repair (12.8 miles away, based in Lenoir City, 4.8 stars from 45 reviews, lists Saturday hours); Mr. Appliance of Knoxville (27.1 miles away, based in Knoxville, 4.6 stars from 1,973 reviews).
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Common Samsung Ice Maker and Freezer Problems
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- An error code or temperature alarm
- Compressor hums but will not start
- Freezer runs constantly but stays warm
How a Freezer Service Call Usually Goes in Harriman
More local options for any brand: ice maker repair in Harriman and freezer repair in Harriman.
Owner Care for Samsung Ice Makers
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the water dispenser still works
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
What Harriman Owners Should Know
Most ice maker calls in Harriman come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
Hiring a Repair Company in Harriman
- What guarantee do you give on parts and labor?
- What is the service call or diagnostic fee, and is it applied to the repair?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Harriman, TN
Should I repair or replace my Samsung refrigerator?
Why is my Samsung refrigerator showing a code?
How do I reset my ice maker?
What causes heavy frost buildup?
More Freezer and Ice Maker Repair in Harriman, TN
Samsung Ice Maker & Freezer Repair Near Harriman
Write down any code or light your Samsung display shows and when it appears. It helps a Harriman technician bring the right parts.