Samsung owners in Rock Hill usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Rock Hill, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Rock Hill SC
Our data shows 40 appliance repair companies inside a 30-mile radius of Rock Hill. 7 of them are based in Rock Hill itself, and the rest are spread across Charlotte (12), Fort Mill (7), and Waxhaw (5). Distances run up to about 18 miles. The closest is CLT Appliance Repair Rock Hill, about 0.8 miles away. None of the repair companies near Rock Hill name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Rated companies nearby average 4.8 stars across 38 businesses.
Companies are shown by relevance and distance from Rock Hill. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Name refrigeration work in their listing | 26 |
|---|---|
| Open on Saturdays (per listing) | 43 |
| Mention freezers | 1 |
| Refrigerator repair in their categories | 24 |
| Distance to the three closest (mi) | 0.8, 1.0, 1.2 |
| Repair companies inside 30 miles | 60 |
| Rated 4.5 stars or higher (10+ reviews) | 35 |
The leading options for Rock Hill are TRUE PROS LLC (11.5 miles away, based in Charlotte, 5.0 stars from 219 reviews, lists Saturday hours); Hey Key Appliance & HVAC Repair (14.9 miles away, based in Charlotte, 4.9 stars from 500 reviews, lists Saturday hours); CLT Appliance Repair (14.0 miles away, based in Charlotte, 4.9 stars from 532 reviews, lists Saturday hours); Fuse HVAC & Appliance Repair (13.7 miles away, based in Lancaster, 5.0 stars from 143 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
What Samsung Says to Check First
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- Ice clumping in the bucket
- Small, hollow or misshapen cubes
- Ice maker clicks or hums but does not fill
What a Freezer Technician Checks
More local options for any brand: ice maker repair in Rock Hill and freezer repair in Rock Hill.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
What Rock Hill Owners Should Know
Most ice maker calls in Rock Hill come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
South Carolina does not issue a license specific to appliance repair; mechanical work such as plumbing, heating, air conditioning and refrigeration is licensed by the Contractor's Licensing Board for commercial-scale jobs and by the Residential Builders Commission for residential HVAC and plumbing. Source: S.C. Code Title 40, Chapter 11 (Contractors), South Carolina Legislature
In South Carolina, you can check a license with the SC LLR License Lookup or report a problem to the South Carolina Department of Consumer Affairs.
Hiring a Repair Company in Rock Hill
- What guarantee do you give on parts and labor?
- How often do you repair Samsung ice makers, including door-mounted ones?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Rock Hill, SC
What should I do about a Samsung error code?
Do you work for Samsung?
Which Rock Hill technicians work on Samsung?
Other Refrigeration Repair in Rock Hill
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.