A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving York, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near York
We found 40 appliance repair companies within 30 miles of York. 1 of them are based in York itself, and other nearby bases include Charlotte (8), Rock Hill (7), and Fort Mill (7). None of the repair companies near York name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Wayne's Appliance Service is the nearest, roughly 3.4 miles from York. Rated companies nearby average 4.6 stars across 36 businesses.
Companies are shown by relevance and distance from York. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 40 |
|---|---|
| Three nearest companies, miles away | 3.4, 11.8, 11.8 |
| Rated 4.5 stars or higher (10+ reviews) | 29 |
| Companies within 30 miles | 60 |
| Mention refrigerators, freezers or ice makers | 26 |
| Name freezer work | 1 |
| Refrigerator repair in their categories | 24 |
The leading options for York are Hey Key Appliance & HVAC Repair (20.6 miles away, based in Charlotte, 4.9 stars from 500 reviews, lists Saturday hours); Wayne's Appliance Service (3.4 miles away, 4.8 stars from 52 reviews); TRUE PROS LLC (21.9 miles away, based in Charlotte, 5.0 stars from 219 reviews, lists Saturday hours); Ok Appliance Repair (22.7 miles away, based in Charlotte, 4.8 stars from 262 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way. On the freezer side, Samsung sells 4-Door Flex refrigerator, top-freezer refrigerator, bottom-freezer refrigerator, and side-by-side refrigerator.
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
What Samsung Says to Check First
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice clumping in the bucket
- Ice will not dispense even though the bucket is full
- Ice maker or ice compartment frozen over
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in York and freezer repair in York.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
What York Owners Should Know
Most ice maker calls in York come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
South Carolina does not issue a license specific to appliance repair; mechanical work such as plumbing, heating, air conditioning and refrigeration is licensed by the Contractor's Licensing Board for commercial-scale jobs and by the Residential Builders Commission for residential HVAC and plumbing. Source: S.C. Code Title 40, Chapter 11 (Contractors), South Carolina Legislature
In South Carolina, you can check a license with the SC LLR License Lookup or report a problem to the South Carolina Department of Consumer Affairs.
Questions to Ask a York Repair Technician
- Is your company licensed where my state requires it, and insured?
- Do you also repair the water dispenser and supply line?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Samsung Ice Maker & Freezer Repair FAQs: York, SC
What causes heavy frost buildup?
How do I reset my ice maker?
Is this Samsung customer service?
Do you repair Samsung standalone freezers too?
More Freezer and Ice Maker Repair in York, SC
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.