Samsung owners in Waxhaw usually want two things from a repair company: experience with the brand and quick access to parts. The Waxhaw list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Waxhaw
We found 40 appliance repair companies within 30 miles of Waxhaw. 5 list an address in Waxhaw, and the rest are spread across Monroe (12), Charlotte (8), and Matthews (6). Distances run up to about 12 miles. Nearest on the list: Roxly Appliance & Refrigeration Repair, around 0.7 miles out. No company within 90 miles of Waxhaw mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 37 rated companies in range average 4.9 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Repair companies inside 30 miles | 60 |
|---|---|
| Mention refrigerators, freezers or ice makers | 19 |
| Refrigerator repair in their categories | 19 |
| Rated 4.5 stars or higher (10+ reviews) | 34 |
| Listing Saturday hours | 42 |
| Three nearest companies, miles away | 0.7, 0.8, 1.6 |
Closest matches for Waxhaw: TRUE PROS LLC (8.6 miles away, based in Charlotte, 5.0 stars from 219 reviews, lists Saturday hours); Fuse HVAC & Appliance Repair (2.2 miles away, based in Lancaster, 5.0 stars from 143 reviews, lists Saturday hours); Local Appliance Repair&Service Lancaster (2.4 miles away, based in Lancaster, 5.0 stars from 96 reviews, lists Saturday hours); CLT Appliance Repair (9.3 miles away, based in Charlotte, 4.9 stars from 532 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker. Freezer styles include top-freezer refrigerator, French door refrigerator (bottom freezer), side-by-side refrigerator, and convertible upright freezer.
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice clumping in the bucket
- Ice maker clicks or hums but does not fill
- Ice will not dispense even though the bucket is full
What a Freezer Technician Checks
Compare with technicians who work on every brand: ice maker repair in Waxhaw and freezer repair in Waxhaw.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- When the water filter was last changed
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
Around Waxhaw
Most ice maker calls in Waxhaw come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Hiring a Repair Company in Waxhaw
- Do you also repair the water dispenser and supply line?
- Can you give a written estimate before ordering parts?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Waxhaw, NC
Is my Samsung ice maker worth repairing?
How do I find a technician who knows Samsung ice makers?
Why is my ice maker making tiny cubes?
What causes heavy frost buildup?
Related Repair Pages for Waxhaw
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Waxhaw technician bring the right parts.