If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Norwich list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Norwich NY
Our data shows 36 appliance repair companies inside a 60-mile radius of Norwich. The rest are spread across Syracuse (8), Utica (4), and Liverpool (3). No company within 90 miles of Norwich mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Hill Top Appliance-Ken George, around 17.1 miles out. Across 33 rated companies, the average public rating is 4.4 stars. Because the nearest shops are farther out, ask each company whether Norwich is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listing Saturday hours | 19 |
|---|---|
| Companies within 60 miles | 36 |
| Rated 4.5 stars or higher (10+ reviews) | 11 |
| Three nearest companies, miles away | 17.1, 17.3, 34.9 |
| Refrigerator repair in their categories | 10 |
| Name refrigeration work in their listing | 11 |
At the top of the Norwich list: Sears Appliance Repair (17.3 miles away, based in Sidney, 4.5 stars from 119 reviews, lists Saturday hours); Sears Appliance Repair (36.3 miles away, based in Johnson City, 4.7 stars from 179 reviews, lists Saturday hours); Sears Appliance Repair (35.4 miles away, based in Cortland, 4.6 stars from 69 reviews, lists Saturday hours); Witty Appliance Service (35.8 miles away, based in Cortland, 4.9 stars from 69 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
What Samsung Says to Check First
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Chest freezer exterior feels hot to the touch for a long time
- Compressor hums but will not start
What an Ice Maker Technician Checks
Compare with technicians who work on every brand: ice maker repair in Norwich and freezer repair in Norwich.
Care Samsung Recommends
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
- When the water filter was last changed
Freezer and Ice Maker Notes for Norwich, NY
Most ice maker calls in Norwich come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Hiring a Repair Company in Norwich
- Can you give a written estimate before ordering parts?
- Do you also repair the water dispenser and supply line?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Norwich, NY
Is my Samsung ice maker worth repairing?
Can the same technician fix my Samsung chest or upright freezer?
Is this Samsung customer service?
Related Repair Pages for Norwich
Samsung Ice Maker & Freezer Repair Near Norwich
Write down any code or light your Samsung display shows and when it appears. It helps a Norwich technician bring the right parts.