A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. The Johnson City list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Johnson City
Our data shows 40 appliance repair companies inside a 60-mile radius of Johnson City. 2 of them are based in Johnson City itself, and the rest are spread across Scranton (7), Elmira (3), and Pittston (3). Of those, 1 mentions Samsung by name. The closest is Sears Appliance Repair, about 0.6 miles away. The 38 rated companies in range average 4.2 stars. Johnson City is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Johnson City. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Refrigerator repair in their categories | 14 |
|---|---|
| Distance to the three closest (mi) | 0.6, 1.6, 3.3 |
| Mention Samsung | 1 |
| Mention refrigerators, freezers or ice makers | 15 |
| With 4.5+ stars and at least 10 reviews | 21 |
| Listing Saturday hours | 23 |
| Mention freezers | 1 |
| Appliance repair companies in range (60 mi) | 42 |
The leading options for Johnson City are Sears Appliance Repair (0.6 miles away, 4.7 stars from 179 reviews, lists Saturday hours); Tommy's Appliance Service & Repair (1.6 miles away, 4.5 stars from 103 reviews); Sears Appliance Repair (33.6 miles away, based in Cortland, 4.6 stars from 69 reviews, lists Saturday hours); Sears Appliance Repair (36.8 miles away, based in Ithaca, 4.2 stars from 115 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Know which Samsung ice maker you have before you call: Samsung sells fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). On the freezer side, Samsung sells bottom-freezer refrigerator, convertible upright freezer, 4-Door Flex refrigerator, and French door refrigerator (bottom freezer).
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Heavy frost on the back wall or around the door
- Compressor hums but will not start
- Food is soft or ice cream will not stay firm
What a Freezer Technician Checks
More local options for any brand: ice maker repair in Johnson City and freezer repair in Johnson City.
Care Samsung Recommends
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
Freezer and Ice Maker Notes for Johnson City, NY
Most ice maker calls in Johnson City come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New York State has no appliance repair license; home improvement contractor licensing is set locally, required in New York City and in Nassau, Suffolk, Westchester, Putnam and Rockland counties. Source: NY Attorney General: Contractor tip card
In New York, you can report a problem to the New York State Office of the Attorney General, Bureau of Consumer Frauds and Protection.
Before You Book in Johnson City
- Is your company licensed where my state requires it, and insured?
- What guarantee do you give on parts and labor?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Johnson City, NY
How do I find a technician who knows Samsung ice makers?
Why is there so much frost in my freezer?
Why is my Samsung refrigerator showing a code?
Can the same technician fix my Samsung chest or upright freezer?
More Freezer and Ice Maker Repair in Johnson City, NY
Samsung Ice Maker & Freezer Repair Near Johnson City
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Johnson City technician whether to look at water supply, cold air or the Samsung ice maker itself.