Samsung owners in West New York usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, West New York NJ
40 repair companies serve West New York from within 30 miles. Other nearby bases include New York (28), North Bergen (4), and Union City (2). The farthest listed company is about 3 miles out. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Nearest on the list: Viking Legacy Appliance Co., around 0.8 miles out. The 20 rated companies in range average 4.6 stars.
Companies are shown by relevance and distance from West New York. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| With 4.5+ stars and at least 10 reviews | 16 |
|---|---|
| Appliance repair companies in range (30 mi) | 60 |
| Open on Saturdays (per listing) | 42 |
| Name refrigeration work in their listing | 9 |
| Distance to the three closest (mi) | 0.8, 0.8, 1.0 |
| Refrigerator repair in their categories | 8 |
First up for West New York: FINE FIX by JC SERVICE LLC (SAMSUNG APPLIANCES SPECIALIST ) (67.6 miles away, based in Forked River, 4.9 stars from 237 reviews, lists Saturday hours); RD Appliance Service, Corp. (2.7 miles away, based in New York, 4.7 stars from 155 reviews); Sengix HVAC & Appliance Repair New York (1.6 miles away, based in New York, 5.0 stars from 95 reviews, lists Saturday hours); Fusion HVACR & Appliance Repair (1.7 miles away, based in New York, 5.0 stars from 74 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, in-freezer ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. Freezer styles include side-by-side refrigerator, bottom-freezer refrigerator, top-freezer refrigerator, and French door refrigerator (bottom freezer).
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- No ice at all, or only a few cubes a day
- Small, hollow or misshapen cubes
- Ice clumping in the bucket
Inside an Ice Maker Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in West New York and freezer repair in West New York.
Owner Care for Samsung Ice Makers
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
Freezer and Ice Maker Notes for West New York, NJ
Most ice maker calls in West New York come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New Jersey has no license specific to appliance repair; plumbing work is reserved to state-licensed master plumbers, and gas piping work on the customer side of the meter falls under HVACR contractor licensing, both overseen by boards in the Division of Consumer Affairs. Source: NJ Division of Consumer Affairs: State Board of Examiners of Master Plumbers rule notice
In New Jersey, you can check a license with the New Jersey Division of Consumer Affairs License Verification System or report a problem to the New Jersey Division of Consumer Affairs.
Before You Book in West New York
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: West New York, NJ
What should I do about a Samsung error code?
Do you repair Samsung standalone freezers too?
How do I find a technician who knows Samsung ice makers?
What causes heavy frost buildup?
Related Repair Pages for West New York
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a West New York technician whether to look at water supply, cold air or the Samsung ice maker itself.