If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Smithfield list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Smithfield NC
We found 40 appliance repair companies within 30 miles of Smithfield. 2 list an address in Smithfield, and other nearby bases include Raleigh (12), Goldsboro (5), and Fuquay-Varina (4). Nearest on the list: Fixers Experts Appliance Smithfield, around 0.5 miles out. 1 lists Samsung specifically. The 38 rated companies in range average 4.1 stars.
Companies are shown by relevance and distance from Smithfield. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention refrigerators, freezers or ice makers | 8 |
|---|---|
| Listing Saturday hours | 30 |
| With 4.5+ stars and at least 10 reviews | 16 |
| Mention Samsung | 1 |
| Refrigerator repair in their categories | 6 |
| Distance to the three closest (mi) | 0.5, 6.4, 8.4 |
| Appliance repair companies in range (30 mi) | 49 |
First up for Smithfield: Perry's Refrigeration (15.9 miles away, based in Goldsboro, 5.0 stars from 17 reviews, lists Saturday hours); Sears Appliance Repair (20.5 miles away, based in Dunn, 4.6 stars from 128 reviews, lists Saturday hours); Sears Appliance Repair (24.8 miles away, based in Goldsboro, 4.7 stars from 225 reviews, lists Saturday hours); The Appliance Service Center of Raleigh (25.4 miles away, based in Raleigh, 4.1 stars from 100 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice will not dispense even though the bucket is full
- An ice maker light or error code on the display
- Water leaking from the ice maker or dispenser
What Gets Fixed on a Smithfield Freezer Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Smithfield and freezer repair in Smithfield.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
Local Notes for Smithfield
Most ice maker calls in Smithfield come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Before You Book in Smithfield
- Can you give a written estimate before ordering parts?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Smithfield, NC
What should I do about a Samsung error code?
Is there a reset button on my ice maker?
Do you work for Samsung?
Which Smithfield technicians work on Samsung?
More Freezer and Ice Maker Repair in Smithfield, NC
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.