Most Samsung ice maker and freezer repairs in Dunn involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Dunn, with those that mention Samsung first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Independent Samsung Ice Maker Technicians, Dunn NC
Within 30 miles of Dunn there are 36 appliance repair companies in our data. 2 of them are based in Dunn itself, and other nearby bases include Fayetteville (13), Fuquay-Varina (4), and Smithfield (2). The farthest listed company is about 30 miles out. 1 of them mentions Samsung in their listing or website. The closest is Archie's Appliance, about 0.2 miles away. Rated companies nearby average 4.2 stars across 35 businesses.
Companies are shown by relevance and distance from Dunn. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Appliance repair companies in range (30 mi) | 36 |
|---|---|
| Mention refrigerators, freezers or ice makers | 8 |
| Listed as refrigerator repair | 7 |
| Three nearest companies, miles away | 0.2, 0.4, 6.1 |
| With 4.5+ stars and at least 10 reviews | 16 |
| Listing Saturday hours | 24 |
| Mention Samsung | 1 |
At the top of the Dunn list: Sears Appliance Repair (0.4 miles away, 4.6 stars from 128 reviews, lists Saturday hours); Sears Appliance Repair (25.7 miles away, based in Fayetteville, 4.5 stars from 589 reviews, lists Saturday hours); One Source Appliance Repair (23.4 miles away, based in Holly Springs, 4.7 stars from 239 reviews); Perry's Refrigeration (29.9 miles away, based in Goldsboro, 5.0 stars from 17 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker. Freezer styles include side-by-side refrigerator, bottom-freezer refrigerator, 4-Door Flex refrigerator, and French door refrigerator (bottom freezer).
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
What Samsung Says to Check First
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Freezer runs constantly but stays warm
- Water pooling under or inside the freezer
What an Ice Maker Technician Checks
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Dunn and freezer repair in Dunn.
Owner Care for Samsung Ice Makers
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
Local Notes for Dunn
Most ice maker calls in Dunn come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near Dunn
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you give a written estimate before ordering parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Dunn, NC
What should I do about a Samsung error code?
Is there a reset button on my ice maker?
Do you work for Samsung?
More Freezer and Ice Maker Repair in Dunn, NC
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Dunn technician bring the right parts.