A Whirlpool ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Whirlpool and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Whirlpool. If your appliance is still under manufacturer coverage, contact Whirlpool directly.
Whirlpool Ice Maker & Freezer Repair Near Smithfield
40 repair companies serve Smithfield from within 30 miles. 2 list an address in Smithfield, and other nearby bases include Raleigh (12), Goldsboro (5), and Fuquay-Varina (4). Of those, 1 mentions Whirlpool by name. Fixers Experts Appliance Smithfield is the nearest, roughly 0.5 miles from Smithfield. The 38 rated companies in range average 4.1 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention Whirlpool | 1 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 16 |
| Refrigerator repair in their categories | 6 |
| Appliance repair companies in range (30 mi) | 49 |
| Distance to the three closest (mi) | 0.5, 6.4, 8.4 |
| Mention refrigerators, freezers or ice makers | 8 |
| Listing Saturday hours | 30 |
The leading options for Smithfield are Perry's Refrigeration (15.9 miles away, based in Goldsboro, 5.0 stars from 17 reviews, lists Saturday hours); Sears Appliance Repair (24.8 miles away, based in Goldsboro, 4.7 stars from 225 reviews, lists Saturday hours); Sears Appliance Repair (20.5 miles away, based in Dunn, 4.6 stars from 128 reviews, lists Saturday hours); The Appliance Service Center of Raleigh (25.4 miles away, based in Raleigh, 4.1 stars from 100 reviews, lists Saturday hours).
Whirlpool Ice Makers and Freezers Technicians See
Whirlpool ice makers come in several designs, including dual ice makers, in-door ice maker, in-freezer ice maker, and 15-inch built-in standalone ice maker, and each one fails in its own way. On the freezer side, Whirlpool sells convertible chest freezer, top-freezer refrigerator, bottom-freezer refrigerator, and French door refrigerator (bottom freezer).
Whirlpool Ice and Freezer Features
How Whirlpool Ice Makers and Freezers Work
Whirlpool's standalone ice makers circulate water over a freezing plate, release the ice sheet onto a cutter grid, drain the mineral-laden water each cycle, and store cubes in an unrefrigerated bin where some melting is normal. Source: Whirlpool - How Your Ice Maker Works (ice maker use and care guide W11256912)
Defrost water leaves through a defrost drain at the bottom back of the freezer, which can clog and let water puddle and leak past the bottom door seal. Source: Whirlpool - Why Is My Refrigerator Leaking Water?
What Whirlpool Says to Check First
- Freestanding ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the drain cap is tight on the water pan and run the cleaning cycle. Source: Whirlpool Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- Small or hollow cubes / low ice production. Low water pressure, a kinked line or a clogged or poorly seated filter can all cut flow to the ice maker, and a new install can take about three days to reach full output. Source: Whirlpool Product Help - Low Ice Production - Side by Side Refrigerator
Testing or Resetting a Whirlpool Ice Maker
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: Whirlpool Product Help - How to Turn the Ice Maker On and Off
Whirlpool Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| PO | Power outage alert: power was lost and the freezer warmed to about 18°F or higher. Source: Whirlpool Product Help - PO Error Code - Refrigerator |
Whirlpool Freezer Problems Worth a Service Call
- Compressor hums but will not start
- Water pooling under or inside the freezer
- Freezer is too cold and freezing everything solid
Inside an Ice Maker Repair Visit
More local options for any brand: ice maker repair in Smithfield and freezer repair in Smithfield.
Keeping a Whirlpool Ice Maker and Freezer Running
- Defrost a chest freezer when frost reaches about 1/4 inch and at least once a year, removing the drain cap first and using a plastic scraper. Source: Whirlpool - Chest Freezer Owner's Manual (W11531549C)
- Leave at least 2.75 inches of clearance on both sides and the back of a chest freezer, and never cover it with blankets or cloths. Source: Whirlpool - Chest Freezer Owner's Manual (W11531549C)
Brand guides: Whirlpool Ice Maker Not Working: Causes and Fixes.
Budgeting for a Whirlpool Ice Maker Repair
Most Whirlpool ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- Whether the water dispenser still works
- When the water filter was last changed
Around Smithfield
Most ice maker calls in Smithfield come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Questions to Ask a Smithfield Repair Technician
- Can you get the ice maker assembly or valve for my model quickly?
- Is your company licensed where my state requires it, and insured?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
Whirlpool Ice Maker & Freezer Repair FAQs: Smithfield, NC
Why are my ice cubes small or hollow?
Why is there so much frost in my freezer?
How do I reset my ice maker?
Other Refrigeration Repair in Smithfield
Whirlpool Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Whirlpool display shows and when it appears. It helps a Smithfield technician bring the right parts.